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Senior Client Project Manager (Bilingual French/English)
Company | TELUS |
Address | Ottawa, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Telecommunications,Utilities |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Description
- Grow and evolve your project management skillset through our PMO industry leading standards
- Demonstrate your ability to mentor and provide leadership to resources supporting your projects
- The ability to influence and shape the Project Management best practices and strategy on the team
- Exposure to the latest products and technologies that TELUS is building to support our customer’s evolving needs
- Visibility with TELUS’ senior leadership teams in support of our largest customers across Canada
- The opportunity to work and collaborate with a passionate team driven by the desire to deliver best-in-class customer experience
- Expand your knowledge by learning about our customer’s businesses across various industries
- Own the customer delivery as a single point of contact by being accountable for the customer experience and profitability of your projects
- Thrive on Ambiguity: Provide clarity to successfully navigate and lead through areas of grey
- Strategic Mindset: Able to develop a strategic vision and correlating priorities to lead the team through delivery
- Decisive Nature: Ability to analyze data to make decisions and problem solve to align with the corporate strategic vision
- People Leadership Skills: Ability to leverage the leader/coach model to drive a high-performance team culture
- Operational Know-How: Operational best practices in service delivery, assurance and customer care
- Financial Management Skills: Ability to capture and track project financials, reporting on status and measuring overall profitability
- Love of a Fast-Paced Environment Driving Innovation: Comfortable leading in a continuously changing, dynamic environment including digital innovation projects
- Project Management Experience: A proven history of delivering quality multi-PLT/stream, large, complex programs
- Compelling Communication Skills: Clear, concise and influential in all aspects of communication to various audiences
- Ability to travel
- Undergraduate degree in one of Computer Science, Software Engineering, Business, Engineering or Technical Discipline or equivalent 7 - 10 years’ equivalent experience
- Security clearance: Candidates must have, or meet, Provincial and Federal security clearance requirements
- Thorough understanding of project management methodologies, principles and practices
- A disciplined approach to ensure strong project financial controls to manage revenue, margin, and capital spend aligned with the business case
- Demonstrated knowledge of TELUS wireline and/or wireless products and supporting fulfillment processes
- Bilingualism (English/French) required to support French projects and customers in Quebec
- PMP designation or 10 years’ program and/or project management of major, complex engagements managing cross functional programs and stakeholder groups
- Certified Scrum Master, Lean Six Sigma Black Belt, ITIL & Own.it certifications, or equivalent designation an asset
- Experience with public sector customers is desirable
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