Bilingual French And English Collections Associate Jobs

Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

Credit Card experience – Preferred

Broader work or accountabilities may be assigned as needed.

Knowledge of banking products, services, processes, and organization is an asset.

Verbal & written communication skills - Good.

Knowledge of computer software, such as configuration management software, desktop communications software, operating system software.

1-2 Years Customer Service Experience

Strong Verbal and written communication skills,

Empathy, finesse and interpersonal skills.

- Previous Help Desk or Contact Center experience

empathy, finesse and interpersonal skills.

Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

Banking and/or Credit Card experience – Required

Broader work or accountabilities may be assigned as needed.

Knowledge of banking products, services, processes, and organization is an asset.

Verbal & written communication skills - Good.

Compliance with and management of sales suitability risks and requirements

Good organisational and time management skills.

Adhere to structures and processes in place for the management of credit, operational, reputation and regulatory risk.

Resolve any/all identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.

Working knowledge of CMB’s proposition / product capabilities

Working knowledge of HSBC Group capabilities

Licensing requirements are subject to province and/or local laws and regulations and may be required prior to employment

Work as a productive team member; supporting and promoting a positive work environment

High school diploma or equivalent

Must be a Canadian Citizen or Permanent Resident of Canada

Must be able to obtain a Transport Canada Security Clearance

Must be able to successfully complete all CATSA assessments including Screening Officer Foundations (SOF) and On-the-Job (OJT) programs.

• Project Management: You have strong project management skills and experience in complex projects.

Bilingual Procurement Project Manager- French/English

Bilingual Procurement Project Manager - French/English in Montreal, Quebec (HYBRID)

transition into permanent positions with our client companies

Must be bilingual and part of interview will be in French.

Excellent communication, organizational, time management, and listening skills. 

Familiarity with common wealth management strategies and their relative strengths and weaknesses 

A minimum of 1 years of relevant professional experience 

Knowledge and understanding of industry regulations and standards 

Are you ready to build your career in the investments industry while working from home? 

Completed Canadian Securities Course (CSC) & Conduct and Practices Handbook (CPH) / IIROC licensed as an Investment Representative or Registered Representative 

Experience working with Incident, Problem and Change management.

Develop an understanding of the business environment and maintain technical knowledge.

University degree and 2 to 3 years of Help Desk work experience.

College Diploma and 3 to 5 years of Service Desk work experience.

Experience supporting all Windows Clients, MS Office Products is required.

Experience using Service Desk for Ticketing Incidents and Documenting of Service Calls.

Competitive Compensation, Health, and Dental Benefits

Maintaining current knowledge of products and processes, and integrating into customer conversations.

1 to 3 years’ experience in Customer Service, Sales, and/or General Business

Strong written and oral communication skills

Ability to manage multiple projects and priorities with tight timelines

Wonderbrands believes in Home Grown Talent and accelerated career growth

Assisting in document configuration management

Negotiation skills with the ability to work towards acceptable outcomes; offer solutions

Degree or diploma in Communications, Technical Writing, Literature, or a combination of acceptable work experience

Experience in editing and revising documents

Experience in a service admin role

Verbal and written skills in French and English

Provide security reviews for AdaptiveMobile clients; independently field client questions and manage client expectations.

Knowledge of working in a Unix/Linux environment

Experience with messaging systems and architectures.

Knowledge of TCP/IP, HTTP, SMTP and DNS

Knowledge of shell scripting or a scripting language (e.g. Python, Ruby, Perl)

Life assurance and company pension benefit

Specialized knowledge from education and/or business experience.

Ensures Incident Management Processes are followed.

May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.

Knowledge of applicable risk and regulatory requirements and the impact on the business/group.

Maintain solid knowledge within subject matter specialties.

Broader work or accountabilities may be assigned as needed.

Contribute to the development and enhancement of the qualification process.

At least 1 year of experience preferably with international exposure in a customer service /support role.

Salesforce and/or Zendesk experience a plus.

Strong analytical and problem-solving skills.

Health, Wellness, and Dental Benefits

Work from home & work from anywhere policy

Broader work or accountabilities may be assigned as needed. Qualifications:

Knowledge of competitive market place trends and product offerings.

Some understanding of Risk Management & Compliance.

Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.

Escalates complex or unresolved customer situations to senior managers as required.

Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner.

Identify risks and develop mitigants for NCESI's management

1 to 2 years of automotive related experience with 1-year specialization in mechanical repair

Automotive technical experience at dealership or manufacturer as Service Writer, Service Technician, Service Advisor or Warranty Administrator is an asset

Nissan dealership experience is preferred

Strong technical knowledge of automotive mechanics

Sound knowledge of Microsoft Office software including Outlook, Word, Powerpoint and Excel

Over 7 years of investment management experience working with high net worth retail investors

Completion of a University degree or equivalent work experience

Position: Bilingual ( French/English) Private Wealth Client Relationship Manager

Complete a deep discovery to understand clients financial and non-financial situation and what factors are important to them

Leverage our financial planning software to put together a plan to address identified client needs and goals

Continuously review and update client plans as material changes occur throughout various life stages

Respond via telephone/email to questions regarding employment, compensation, time away from work policies, employee issue resolution, and performance management.

Educate managers and employees on various HR tools and resources.

Ensure legislative compliance requirements and deadlines are met (i.e., accessibility)

A minimum of 5 years’ experience as an HR generalist with a comprehensive understanding of applicable legislation

Strong French and English verbal and written communication skills

Problem solving - address root cause instead of symptoms ability to manage and rank priorities for HR Solutions

Sound time management and organizational skills

Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs

Post secondary degree/diploma plus at least 2 years of sales or complimentary experience, or equivalent combination of education and experience

Must be a self-starter and highly ambitious to grow knowledge, skills and career

Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service or marketing team

Fluent (English/French) bilingual language skills

Competitive compensation and benefits packages

What kind of accounts do we offer and their differences?(RRSP / TFSA / Margin)

Effectively and efficiently manage each client interaction from first contact to resolution;

Manage multiple inbound/outbound client support channels (i.e. phones, email, live chats, in-person);

Have 6 months-1 year of related work experience

Have 1-2 years’ experience in Client Service