Bilingual French And English Collections Associate Jobs in Morris, Manitoba

Knowledge of computer software, such as configuration management software, desktop communications software, operating system software.

1-2 Years Customer Service Experience

Strong Verbal and written communication skills,

Empathy, finesse and interpersonal skills.

- Previous Help Desk or Contact Center experience

empathy, finesse and interpersonal skills.

Experience working with Incident, Problem and Change management.

Develop an understanding of the business environment and maintain technical knowledge.

University degree and 2 to 3 years of Help Desk work experience.

College Diploma and 3 to 5 years of Service Desk work experience.

Experience supporting all Windows Clients, MS Office Products is required.

Experience using Service Desk for Ticketing Incidents and Documenting of Service Calls.

Contribute to the development and enhancement of the qualification process.

At least 1 year of experience preferably with international exposure in a customer service /support role.

Salesforce and/or Zendesk experience a plus.

Strong analytical and problem-solving skills.

Health, Wellness, and Dental Benefits

Work from home & work from anywhere policy

Over 7 years of investment management experience working with high net worth retail investors

Completion of a University degree or equivalent work experience

Position: Bilingual ( French/English) Private Wealth Client Relationship Manager

Complete a deep discovery to understand clients financial and non-financial situation and what factors are important to them

Leverage our financial planning software to put together a plan to address identified client needs and goals

Continuously review and update client plans as material changes occur throughout various life stages

Respond via telephone/email to questions regarding employment, compensation, time away from work policies, employee issue resolution, and performance management.

Educate managers and employees on various HR tools and resources.

Ensure legislative compliance requirements and deadlines are met (i.e., accessibility)

A minimum of 5 years’ experience as an HR generalist with a comprehensive understanding of applicable legislation

Strong French and English verbal and written communication skills

Problem solving - address root cause instead of symptoms ability to manage and rank priorities for HR Solutions

Experience in the K-12 Ed Tech Industry or Education is a major asset

Become a subject matter expert on the education technology industry, and the major issues faced by teachers, schools, and districts

Drive customer retention by staying ahead of customer needs and offering new insights, strategies, and functionality

Understand your customers’ requirements and level of adoption of the platform to proactively assess risk in upcoming contract renewals

Manage, forecast, and secure renewals from your portfolio

Proven experience increasing software adoption, and leveraging Customer Success best practices

2+ years of sales experience in a high-growth environment, preferably in an account management or account success role

Offer resources and creative solutions to help hosts overcome challenges and grow their businesses

2+ year of lead generation, and/or prospecting experience

Data-driven problem-solving abilities, with a talent for turning data into practical insights

Highly proficient with Salesforce, Tableau, and Excel. You should have detailed knowledge of Salesforce analytics and records.

BA/BS degree or relevant equivalent qualification

Work closely with other Practice Management Specialists across the country to share and support experiences, new findings, and general team building;

Support of Training, Practice Management and Sales

Provide Practice Management coaching to help Advisors and their teams develop processes and incorporate our tools to increase efficiencies;

Encourage products, concepts, and tools in link with the company’s objectives and initiatives to grow the overall assets under management.

Very good knowledge of compliance and regulatory requirements

Partner with Vice President and Manager to develop training material;

Experience in Customer Service or Account Management

A first-class and inspiring communicator, who is able to draw on those skills to set the bar high.

Experience working with CRMs like Salesforce, Hubspot or SAP.

Previous experience working in a marketplace, a big platform, or the Food Industry is a bonus.

Inclusive benefits with flexible working hours and generous vacation and wellness policies

Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)

Hiring manager: Manager, Client Success

Resilient in the face of challenges, the candidate is driven to overcome obstacles and deliver outstanding results.

Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).

Dedicated Wellness Budget: Spend your budget on activities that support your physical and mental wellness.

Maple Coverage: You’ll get unlimited access to Maple for primary care, and a package of therapy consultations.

Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.

Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.

Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.

Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.

1-4 years of customer service experience in a service environment is preferred to include, but not required:

Intermediate-level computer skills in Microsoft Office are required.

Provide system support to field service technicians/management team.

Computer skills requested: Knowledge of JDE, Solomon, Microsoft Office, Power BI.

Working to complete training all Olympus electronic products to manage customer inquiries to move to Technical Support Specialist II.

Total commitment a positive customer experience.

College diploma in Technical Electronic field or equivalent experience required.

Bilingual English-French proficiency in speaking reading writing abilities required.

Provide assistance to all Team Managers across various sites

Adapt and manage competing priorities while meeting daily and dynamic deadlines

Complete other responsibilities, as assigned.

High school diploma, undergraduate degree would be an asset (or equivalent experience)

Mandarin or Cantonese skills would be an asset but not required

Minimum two years of banking experiences or equivalent

At least three years of relevant portfolio management experience supporting clients in a wealth management team

Delivering exceptional portfolio management support and advice to our existing and growing book of clients;

To see what benefits Franklin Templeton has to offer, please scroll all the way down to the bottom of this posting***

Collaborating with the customer experience team to ensure that clients are onboarded in a smooth and seamless way;

Certified Financial Planner (CFP) and/or Canadian Investment Manager (CIM) designation would be considered an asset

Excellent English and French communication skills, both written and verbal

•2-3 years proven online display management advertising experience.

•Experience in audience data management, report extraction & analysis

•Experience with Data Management Platforms (Adobe, Lotame) considered an asset

•In-depth experience in setting up campaigns on Google Ads, Facebook Ads

•Experience with reporting tools and reporting environment

4. Provide inventory forecasts, optimization suggestions and regular campaign reporting

Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

Credit Card experience – Preferred

Broader work or accountabilities may be assigned as needed.

Knowledge of banking products, services, processes, and organization is an asset.

Verbal & written communication skills - Good.

Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

Banking and/or Credit Card experience – Required

Broader work or accountabilities may be assigned as needed.

Knowledge of banking products, services, processes, and organization is an asset.

Verbal & written communication skills - Good.

Compliance with and management of sales suitability risks and requirements

Good organisational and time management skills.

Adhere to structures and processes in place for the management of credit, operational, reputation and regulatory risk.

Resolve any/all identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.

Working knowledge of CMB’s proposition / product capabilities

Working knowledge of HSBC Group capabilities

Licensing requirements are subject to province and/or local laws and regulations and may be required prior to employment

Work as a productive team member; supporting and promoting a positive work environment

High school diploma or equivalent

Must be a Canadian Citizen or Permanent Resident of Canada

Must be able to obtain a Transport Canada Security Clearance

Must be able to successfully complete all CATSA assessments including Screening Officer Foundations (SOF) and On-the-Job (OJT) programs.

• Project Management: You have strong project management skills and experience in complex projects.

Bilingual Procurement Project Manager- French/English

Bilingual Procurement Project Manager - French/English in Montreal, Quebec (HYBRID)

transition into permanent positions with our client companies

Must be bilingual and part of interview will be in French.