Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- English and Core French Teacher
- French to English tutor
- English to French insurance translator
- Bilingual Client Service Associate
- Client Success Associate
- Client Success Advocate
- Bilingual French And English Collections Associate
- Bilingual Client Success Manager
- English To French Translator
- Bilingual Client Success Associate
Some similar recruitments
Helpdesk / Technical Support (Bilingual English And French)
Recruited by Dawn InfoTek 8 months ago
Address Toronto, Ontario, Canada
Customer Success Manager - Client Sites In On And East Coast Ca+Us - Crewscope
Recruited by FutureSight 9 months ago
Address Toronto, Ontario, Canada
Level 2 Help Desk Bilingual (French & English
Recruited by nugget.ai 9 months ago
Address Toronto, Ontario, Canada
Account Manager, Client Success
Recruited by WELL Health Technologies Corp. (TSX: WELL) 9 months ago
Address Toronto, Ontario, Canada
Associate Client Manager Jobs
Recruited by TELUS 9 months ago
Address Toronto, Ontario, Canada
Client Success Analyst Jobs
Recruited by Club Coffee 9 months ago
Address Toronto, Ontario, Canada
Customer Success Advocate Jobs
Recruited by Trelleborg Group 9 months ago
Address Toronto, Ontario, Canada
Customer Care Associate - French And English Speaker
Recruited by EcoVadis 9 months ago
Address Toronto, Ontario, Canada
Client Success Specialist Jobs
Recruited by Symcor 9 months ago
Address Toronto, Ontario, Canada
French Teacher/Tutor Grades Jk To 7 Immersion
Recruited by Learning Tree Tutors 9 months ago
Address Toronto, Ontario, Canada
Client Service Associate (Csa) - Planning & Scheduling (Rpt 0.4) [Von Canada]
Recruited by CareerBeacon 9 months ago
Address North Bay, Ontario, Canada
Bilingual ( French And English) Private Wealth Client Relationship Manager
Recruited by Dean Group 9 months ago
Address Toronto, Ontario, Canada
Client Success Representative Jobs
Recruited by Club Coffee 9 months ago
Address Toronto, Ontario, Canada
Employment Relations Manager Bilingual (English And French)
Recruited by Fidelity Canada 10 months ago
Address Toronto, Ontario, Canada
Bilingual Client Service Specialist - Toronto, On September 2023 Class - Tangerine
Recruited by Tangerine 10 months ago
Address Toronto, Ontario, Canada
Manager, Client Success | Employer Programs
Recruited by Maple (getmaple.ca) 10 months ago
Address Toronto, Ontario, Canada
Pia Client Service Associate [Td Bank]
Recruited by CareerBeacon 10 months ago
Address Toronto, Ontario, Canada
Account Manager (Bilingual - English & French)
Recruited by myBlueprint 10 months ago
Address Toronto, Ontario, Canada
Customer Success Advocate (Toronto)
Recruited by Pigment 10 months ago
Address Toronto, Ontario, Canada
Customer Success Manager (Bilingual English/French)
Recruited by Turo 10 months ago
Address Toronto, Ontario, Canada
Practice Management And Training Specialist (French/English)
Recruited by iA Financial Group (Industrial Alliance) 10 months ago
Address Toronto, Ontario, Canada
Client Success Manager Jobs
Recruited by Jagger 11 months ago
Address Toronto, Ontario, Canada
Client Success Manager Ca
Recruited by SellerPlex 11 months ago
Address Toronto, Ontario, Canada
Junior Client And Partner Success Manager
Recruited by SportsPay 11 months ago
Address Toronto, Ontario, Canada
Bilingual Customer Care Specialist (French & English Speaker)
Recruited by Too Good To Go 11 months ago
Address Toronto, Ontario, Canada
Bilingual Customer Success Manager
Recruited by RBC 1 year ago
Address Toronto, Ontario, Canada
Bilingual Client Success Associate (French/English)
Company | Maple (getmaple.ca) |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-05 |
Posted at | 11 months ago |
About Maple
- In the next 12 to 18 months, you will continue to build your knowledge of Maple’s business model while working closely with Clients to ensure adoption of our products and services, identifying opportunities for upsell or cross-sell and ensuring high satisfaction levels. You will confidently manage your Client portfolio and meet or exceed revenue targets and other key performance metrics. Additionally, you will have the opportunity to lead the implementation of some Client projects, working closely with cross-functional partners to ensure projects are delivered on time. You will regularly analyze Client data and feedback to identify trends areas for improvement, and use this information to enhance the Client experience and deliver the right results.
- Within the first 90 days, you will have completed robust training on Maple’s products and services, processes, and systems. You will have established relationships with key stakeholders, including team members and cross-functional partners, to learn about their roles and how they support the Client Success function. You will have begun attending Client meetings to gain an understanding of their needs and expectations. You will learn the company's business model, target market, competitive landscape, and product portfolio.
- Agile and flexible, the Client Success Associate can quickly identify potential areas of risk and proactively develop and execute strategies to address those risks.
- The ideal candidate possesses a Bachelor’s degree in Business, Marketing, Communications, or a related field, paired with three years of working experience, including client-facing experience.
- Resilient in the face of challenges, the candidate is driven to overcome obstacles and deliver outstanding results.
- The candidate has exceptional communication and interpersonal skills in both French and English and possesses the confidence to present solutions to internal and external stakeholders across all levels.
- As an exemplary team player, the candidate has a proven track record of collaborating effectively with cross-functional teams to drive organizational success.
- Motivated by exceeding KPIs, the candidate has experience using CRM software (Salesforce) to track and analyze Client data to measure key metrics and identify trends.
- Client Focus
- Exceptional Communicator
- Resilient
- Passion for Results
- Exemplary Team Player
- Agile & Flexible
- United: We leave our egos at the door and act with humility. We work collaboratively to overcome obstacles that arise, and we’re united in our purpose and bringing our ambitious goals to life.
- Creative: We challenge the status quo of what we think is possible with how we approach our work and projects, celebrating bold thinking. We’re focused on our priorities yet remain agile in how we deliver on our goals.
- Passionate: We believe deeply in our company’s purpose and what we’re trying to accomplish as a team. We want all colleagues to feel passionate about improving access to high-quality healthcare through the power of technology, and to make a positive impact with the work we do, where we work, and in the community.
- Supportive: We’re a diverse community that recognizes and embraces the individual differences of our people. We have fun coming to work and bringing the best out of each other. We value and encourage different and diverse perspectives from all parts of the organization.
- Paid Health Days: In addition to paid vacation, you’ll receive 10 Paid Health Days for you to use when you’re suddenly feeling sick and unable to work, whether it’s a physical or mental health condition, to attend healthcare appointments and procedures, or if you need to support a loved one with their healthcare needs.
- Pregnancy and Parental Leave: We support parents who are welcoming a child into their life in a variety of ways, including a Supplemental Unemployment Benefit based on eligibility.
- Dedicated Wellness Budget: Spend your budget on activities that support your physical and mental wellness.
- Health and dental benefits, insurance: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more.
- Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).
- Professional Development Budget: We encourage all team members to seek opportunities for growth and learning to support professional development. That’s why your Branch Out Budget (“BOB”) is designed to reimburse you for expenses related to any meaningful professional development opportunities.
- Maple Coverage: You’ll get unlimited access to Maple for primary care, and a package of therapy consultations.
- Start date: June/July 2023
- Location: Hybrid at our office in Downtown Toronto, OR, fully remote within Canada if the candidate is based outside of the Greater Toronto Area
- Vacation: 3 weeks
- Hiring manager: Manager, Client Success
- Job type: Full-time
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 8 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 8 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 8 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 8 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 8 months ago