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Bilingual Analyst (French/English), Fraud Authentication
Company | BMO |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-10-06 |
Posted at | 8 months ago |
The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO’s ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.
Qualifications:
- Banking and/or Credit Card experience – Required
- Bilingual French & English - Required
- Hybrid role
- Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.
- Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.
- Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.
- Gathers and formats data into regular and ad-hoc reports, and dashboards.
- Analyzes issues and determines next steps.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
- Documents actions and information found throughout the investigation to develop and maintain account/case files.
- Provides input and develops recommendations for process and customer service improvements.
- Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.
- Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.
- Analyzes data and information to provide insights and recommendations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Organization skills - Good.
- Knowledge of banking products, services, processes, and organization is an asset.
- Verbal & written communication skills - Good.
- Analytical and problem solving skills - Good.
- Specialized knowledge.
- Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.
- Collaboration & team skills - Good.
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