Bilingual (English/French) Sales Development Representative/Représentant.e Pour Le Développement Des Ventes

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter eager to make a name for yourself in a fast growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

NielsenIQ is seeking a talented Bilingual Sales Development Representative (SDR) is to manage, develop and grow qualified lead volume and sales pipeline. This role is primarily responsible for 1) qualifying inbound inquiries to determine sales readiness 2) outbound prospecting via email, social and phone into target accounts in an effort to schedule initial meetings for sales representatives and 3) supporting in-person and virtual events via pre- and post-event outreach. This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales stakeholders.

Accountabilities:

• Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs
• Develop and methodically drive execution of daily, weekly and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning and hyper-personalized messaging via key channels
• Effectively pitch products and solutions to key decision makers at all levels of a prospect’s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements
• Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond
• Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets / accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads
• Learn continuously and develop into an industry and NielsenIQ solutions expert
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales
• Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources
• Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue

Qualifications:

• Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service or marketing team
• Fluent (English/French) bilingual language skills
• Exceptional ability to actively listen to, and effectively communicate with, prospects and customers in a variety of mediums, such as written or verbal
• Strong interpersonal skills with ability to professionally interact with a diverse blend of personalities to identify and reach desired outcomes while maintaining strong relationships
• Post secondary degree/diploma plus at least 2 years of sales or complimentary experience, or equivalent combination of education and experience
• Must be a self-starter and highly ambitious to grow knowledge, skills and career
• Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and derive actionable insights and next steps
• Experience preferred with tools, such as Microsoft Office Suite, Salesforce, Salesloft, LinkedIn Sales Navigator, and ability to quickly learn new technologies
• Sound time management and organizational skills
• Team player that exhibits a positive attitude, composure under pressure and willingness to think out of the box to drive results
• Detail oriented, methodical and process driven mentality

La croissance chez NielsenIQ repose sur une équipe de vente très performante, et tout commence par une saine génération de prospects entrants et sortants. C'est pourquoi nous recherchons des représentants du développement des ventes talentueux pour alimenter notre entonnoir de vente et de soutenir nos objectifs de croissance.

En tant que première ligne de communication avec les prospects, le RDV idéal ou la RDV idéale possède une bonne compréhension du processus de vente, excelle dans la recherche de prospects, l'établissement de nouvelles relations et la mise en place de nos ventes pour la réussite. Vous devez apprendre rapidement, posséder de solides compétences en communication et être capable de présenter nos offres de manière convaincante. Vous considérez que chaque client potentiel est une occasion pour vous de stimuler la croissance du chiffre d'affaires, d'augmenter la pénétration de NIQ et d'accroître notre rentabilité. Vous devez vous épanouir dans une culture dynamique et attrayante et collaborer avec l'ensemble de l'organisation pour soutenir les objectifs de croissance mutuels.

Attentes à l'égard de ce rôle :

• Générer des pistes de ventes et établir des relations en entretenant des prospects chaleureux et en trouvant de nouveaux débouchés potentiels;
• Préparer un rapport pour le directeur des ventes avec les résultats hebdomadaires, mensuels et trimestriels
• Représenter les produits et services de notre entreprise et déterminer comment nos solutions répondent aux besoins des clients;
• Gérer et maintenir un pipeline de prospects intéressés et impliquer les responsables des ventes pour les prochaines étapes;
• Établir des relations de confiance à long terme avec les prospects afin de qualifier les pistes en opportunités de vente;
• Organiser des réunions ou des appels entre les clients (potentiels) et les responsables des ventes;
• Utiliser la technologie de vente, les données, la sollicitation à froid et les courriels pour générer de nouvelles opportunités de vente;

Compétences et qualifications requises :

• Solides compétences en communication par téléphone et par courriel;
• Expérience des technologies de vente et des plateformes de gestion des relations-clients
• Être à l'aise pour la sollicitation à froid;
• Baccalauréat et 2 à 3 ans d'expérience dans le domaine de la vente, avec un historique de dépassement des objectifs en matière de prospects;

Additional Information

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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