Senior Application Architect Jobs

Role: Senior Application Architect

Location: Mississauga, ON

Full Time

Position Summary

The Senior Application Architect will be helping the team with identifying solutions and strategy to select and implement a full CRM platform (CIM, product inventory and case management functionality)

Key Job Accountabilities

In order of importance, describe the major accountabilities of the job and indicate the percentage of time spent on each accountability. Focus on describing what is to be achieved, rather than all the detailed tasks involved. Describe the accountabilities as they are today and outline typical accountabilities that occur on a regular basis.

A key job accountability

1. Design, and implement a customer profile and case management solution
2. Assist technical primes and architects with a customer profile and case management solution design
3. Provide vision on the creation and oversight of a combination of current and new systems and technologies to provide next-gen solutions for the customer profile and case management systems
4. Collaboration with business groups to introduce new solutions as appropriate with customer first strategy
5. Identify, negotiate and secure (build, buy, partner) a customer profile and case management system with strategic partners to build and maintain an industry leading ecosystem

Knowledge/Skills

Knowledge: Describe the nature of knowledge required to accomplish objectives. Consider specific professional or technical knowledge, product or systems knowledge, etc

• Strong vision in API first strategy
• Deep understanding of the competition for target markets and is able to determine competitive positioning, differentiation, and future strategy
• Effective collaboration skills and attention to detail; including the ability to influence and provide thought leadership at all levels of management, cross-functionally and externally, and to represent the company in commercial discussions and negotiations
• Sets the direction/technical strategy (holistic or domain specific) or operational strategy
• Strong technical expertise in a customer profile and case management solutions across multiple domains
• Connects and translates technology enablement to business value
• A strategic mindset with strong technical, business and financial acumen; focused on the big picture and strategy while effectively managing diverse, dynamic, competing priorities in with ongoing program accountabilities

Education/Experience: Describe the academic requirements/professional designations required for this job and the typical job experience required to effectively perform this job. Focus on the requirements of the job, rather than the incumbent’s education/experience.

• Experience with database management systems
• Experience with software testing
• Experience integrating systems with other enterprise applications and systems.
• Aid with the migration plan to case management solution
• Able to identify the functionalities and capabilities of a customer profile and case management system based on the CMO created by EA architects
• Experience with SaaS solution
• Understands and shapes industry evolution or vendors’ roadmaps (holistically or in his/her domain)
• Telco Experience is desirable
• Experience working with customer data modelling