Sales And Marketing Manager

Do you have a passion for making a difference?

At Lifetimes Living, we are passionate about ‘Making Every Moment Matter.” We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and has a commitment to teamwork.

Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.

At The Teddington Retirement Residence, we are passionate about providing compassionate care for families’ loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

Since The Teddington Retirement Residence opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.

Responsibilities of the Sales and Marketing Manager

The sales and Marketing Manager is responsible for driving sales in the community.

Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on the required Essential Duties for your position.

• Track sales activity in our Customer Relationship System (CRS) database and analyze reports to identify sales trends specific to the community and residence.
• Leverage Lifetimes Living’s consultative sales process “HOME Selling” to help seniors and adult children make informed decisions when choosing a retirement residence,
• Manage telephone inquiries and convert to personal visit bookings,
• Conduct personal visits, follow up on leads, close sales through lease signings,
• Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large: build a qualified lead database,
• Drive referrals and traffic,
• Drive occupancy levels and meet or exceed established sales targets,
• Develop, promote, and implement marketing plans and social events
• Monitor expenditures of funds allocated to the marketing budget.

Qualifications

At Lifetimes Living we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at The Teddington Retirement Residence are as follows:

• 1-2 years’ experience in Sales or in the Senior living industry.
• Proficient in the use of Microsoft Office,
• The Teddington Retirement Residence recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received both doses of a COVID-19 vaccine approved by Health Canada, 14 days before start date.
• Knowledge of the surrounding area and communities,
• Valid provincial driver’s license and access to a vehicle,
• Effective listening skills,
• Experience in the seniors housing or hospitality industries would be ideal but is not mandatory,
• Familiar with the provisions of the Occupational Health & Safety Act,
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.
• Strong interpersonal skills,

How to apply?

Please submit a resume, cover letter, and references. We look forward to speaking with you, and making every moment matter!

At The Teddington Retirement Residence, we are committed to equity, diversity and inclusivity in the workplace; we welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ2S+ persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.