Retail Shift Leader - Brooks

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Provide direction, guidance, and instruction to all store associates as required
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure store conditions are consistently upheld to established standards
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Provide assistance to store management in supervising and facilitating the daily operations of the store

Qualifications

• Basic office administration skills required
• Thorough understanding of applicable health and safety legislation
• Ability to work nights, holidays and weekends and different locations
• Strong customer service and troubleshooting skills
• Excellent time management and prioritizing skills required
• A well-defined sense of diplomacy
• Highly effective teamwork skills
• Excellent teamwork and team-building skills
• Demonstrated sales and service orientation required
• High level of proficiency with Microsoft Office productivity suite
• Completion of high school and college/CEGEP/vocational or technical training required
• Must have valid SellSafe and QCW to work in a retail cannabis store
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Demonstrated ability to train and motivate staff required
• A professional, responsive, and positive work attitude is essential
• Skills to monitor and lead by example as required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred

Why You Should Apply

• Significant opportunity for growth, experience and learning
• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff