Quality Engineer Jobs

What You Will Do
Within Johnson Controls’ Data Center Solutions group, you will be responsible for driving the execution of quality goals and objectives by proactively driving actions to meet internal and external customer expectations for quality. You will work cross-functionally to identify causes of potential product/ process failures and drive corrective and preventative actions internally and/ or with suppliers and customers as needed.
Using sound audit techniques and statistical tools, you will identify high-leverage continuous improvement projects to elevate the organization’s quality delivery to our customers.
Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.
How You Will Do It

• Perform Internal Process and Product Assessments.
• Provide quality support to cross-functional New Product Introduction (NPI) team projects.
• Facilitate business process re-engineering.
• Assist in determining the top 5 issues from commissioning, field failures, and emerging issues.
• Assist in the investigation and analysis of nonconformance reports (NCRs) to identify root causes and develop corrective actions to prevent recurrence.
• Prepare statistical analysis and Design of Experiments (DOE) plans in support of organizational continuous improvement activities.
• Monitor and analyze KPIs, including, but not limited, to commissioning, Incomplete Work Orders (IWOs) and warranty processes as well as response time, resolution time, and customer satisfaction.
• Work with cross-functional teams to develop and implement action plans to address issues identified through KPI monitoring and NCR analysis.
• Other duties as assigned.
• Analyze product specifications and manufacturing processes/procedures to determine best practices to meet or exceed our quality and ISO standards.
• Collaborate with production, engineering, and customer service teams to identify areas for improvement in processes, procedures, and products.
• Participate in regular audits to ensure compliance with quality standards and procedures.
• Facilitate cross-functional Process Failure Mode and Effects Analysis (PFMEA) teams.
• Create and update Standard Operating Procedures and Work Instructions as needed.
• Develop quality plans and other process controls to ensure processes, work in progress and finished goods meet the specified quality standards.

What we look for
Required

• Ability to communicate with multiple cultures/regions
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
• Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally
• Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously
• Exceptional mechanical aptitude
• Minimum 3-5 years’ experience in a quality engineering role – ideally in a manufacturing environment
• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or another technical field
• Knowledge of quality management systems, including ISO 9001
• Effectively operate in facilitate cross-functional teams
• Candidates must exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams
• Proven track record of driving continuous quality improvement in a manufacturing environment.
• Ability to analyze data, identify trends, and root cause of quality issues
• Open to occasional business travel (domestic and international)

Preferred

• Minitab or equivalent statistical analysis software (current version) experience
• Previous audit experience
• ASQ Certified CQE
• Master’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline