Process & Quality Manager Jobs

About CertainTeed

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pa., has helped shape the building products industry for more than 100 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," quickly inspired the name CertainTeed. Today, CertainTeed® is North America’s leading brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, gypsum, and ceilings.

A subsidiary of Saint-Gobain, the world’s largest building products company, CertainTeed and its affiliates have more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. Saint-Gobain and CertainTeed have been the winners of multiple awards for manufacturing excellence and environmental stewardship. Most recently CertainTeed won the National Association of Manufacturers (NAM) Sustainability and Circular Economy Award for its efforts over the past decade to increase the recycling of scrap materials generated at its manufacturing facilities. The group had total sales of approximately $4.2 billion in 2019. www.certainteed.com.

Position Summary

Reporting to the Plant Manager, the Process and Quality Manager is accountable to ensure that proper process controls exist within the plant so that manufactured products and raw material supplies meet required specifications. Additionally, the Process and Quality Manager investigates product complaints and process problems and performs constant cost reduction and quality improvement reviews. This position involves significant involvement in process variation reduction using statistical means, process automation and the use of TPQC and WCM tools.

Essential Duties

· Direct activities of Process Engineers and Quality Control personnel as required.

· Establish and maintain production control guidelines (Control Plans) for all products.

· Liaising with other discipline engineers to ensure designs conform to process requirements.

· Provide production supervisors and operators with information and training to help them perform their jobs and make necessary corrective process decisions.

· Identify safe process, cost reduction and quality improvement opportunities.

· Prepare well written project reports including driving and coordinating process development trials with Technical Services and expedite the sharing of information.

· Responsible to analyze and address customer complaints and develop corrective action to be implemented on the production line, to assist sales staff at on-site complaints and to conduct seminars.

· Keep informed regarding industry and government standards and specification.

· Maintain plant laboratory and associated equipment in safe working order and purchase necessary chemical and technical supplies.

· Collaborate with all managers on quality and improvement opportunities.

· Utilize statistical techniques to diagnose process variation.

Minimum Knowledge & Skills Required

· Bachelor’s Degree in relevant manufacturing/process engineering or similar discipline; or five (5) years of equivalent training and experience.

· WCM, Kaizen, or Lean Six Sigma experience.

· Excellent problem-solving capabilities and the ability to work independently on assigned tasks.

· Flexible and open-minded with good written and oral communication.

· Proficient in Microsoft Office Suite.

· Must be familiar with computers and statistical process control.

· ASQ-CQE certification would be an asset.

Fiscal Responsibility

· Maintain department budget.

Supervisory Responsibility

· Supervises a department of four Engineers and Technologists.

Working Conditions

· Some travel required.

· Off hours work may be required in cases of emergency.

Physical Demands

· Must be able to wear required safety equipment.

· Some lifting required, up to 25 kg.