Property Manager Jobs

Emerald Management & Realty Ltd. is a leading manager of housing and mixed-use real estate located in Calgary and area. Emerald’s focus is on creating and generating value for property owners, residents, communities, and our investors. Emerald strives for performance excellence at our properties, creating healthy and sustainable living environments. As a locally owned family business for 50 years, Emerald fosters a vibrant corporate culture that ensures equal opportunity and well-being for all employees in a dynamic and rewarding workplace.

The Property Manager position is an opportunity ideal for a dynamic individual with experience in the residential property management sector. We are seeking a positive leader with a track record of fostering a culture of engagement and service excellence. Reporting to the Director of Property Management, this role has overall accountability for a portfolio of rental properties located primarily in the Calgary and area market.

The role requires that the successful candidate provide strategic leadership and be responsible for being able to prioritize, organize, communicate, multi-task, meet deadlines, work well within a team based environment, and understand the true meaning of customer service. ** We are willing to sponsor the successful candidate with the educational courses to assist with their licensing**

What will you be doing?

• Work collaboratively with peers to ensure the portfolio is effectively and efficiently operated.
• Ensure strong owner/tenant/resident relations and proactive service delivery including expedient resolution of issues, communications and be involved in Resident and Owner meetings as necessary.
• Develop positive and respectful relationships across the organization and with external contractors and vendors.The ideal candidate will be responsible for all operational and financial aspects of properties including budget control and maintenance requests. You will act as the senior manager and supervise all relevant personnel.
• Create and continuously strive to develop best-in-class customer experience by providing prompt and courteous service to stakeholders.
• Preparation, monitoring and reporting of all expense schedules/budgets, annual operating budgets, etc., to achieve portfolio goals for all stakeholders.
• Ensure policies and procedures and Emerald operating standards are met and the safety of assets through regular site inspections including environmental, implementation of relevant contracts, preventative and replacement programs, implementation of staffing or services and sustainability programs.
• Direct and lead a portfolio of rental properties in the day-to-day operations of the property management portfolio.
• Build and maintain relationships with key internal and external stakeholders, including our business units, clients, tenants, vendors, and the broader real estate community.
• Participate in broader corporate initiatives and property management/committees as required.

Responsibilities

• Manage cashflow, budgeting and monthly reporting
• Assist all internal and external stakeholders with property issues
• Solve all maintenance requests filed by residents and owners
• Supervise and oversee property staff

We believe success in this role will demonstrate itself through the following attributes and skills:

• Strong leadership and interpersonal skills with an outstanding level of integrity that will gain the trust and respect of staff and external stakeholders.
• 1 - 3 years of property management related experience.
• Ability to resolve complex issues and unforeseen obstacles quickly and efficiently.
• Ability to foster a cohesive team to build connectiveness and a culture of accountability and respect.
• At least 1 year in a supervisory or management role.
• Detail-oriented and strong communication skills.
• The ideal candidate is highly organized with a keen eye for detail, strong financial acumen, a high level of business maturity and solid decision-making skills.
• Strong written and verbal communication skills.
• Demonstrated organizational skills, and the ability to effectively prioritize in a demanding, high paced environment.
• The successful person will possess deeply rooted emotional intelligence and be a thoughtful and humble collaborator. As well, they must be a self-starter, strategic thinker and have a service-oriented attitude that will encourage continuous improvement of service and performance.

Emerald Management & Realty Ltd. is a local, family-owned property management company. We believe that the quality of our people and our team directly impacts the quality of our work, therefore we place a high value on attracting and retaining exceptional individuals. We are committed to workplace respect, diversity and inclusion. Emerald fosters a hands-on responsive approach to value creation for our clients through innovation and collaboration. Learn more about Emerald by visiting our website (www.emeraldmanagement.com).

At Emerald … our values shape everything we do as a company. Our values are reflected in how we work together, with each other and with our clients.

The successful candidate will be expected to consistently conduct themselves in alignment with Emerald Values:

· Teamwork

· Integrity

· Ownership and accountability

· Professional service

· Caring for community

We look forward to connecting with you! Apply today to join our team by emailing [email protected]

Direct applicants only please, no agencies.