Project Leader, Virtual Health

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .

We currently have an exciting opportunity for a Full Time Project Leader, Virtual Health to join our team at our Central City Tower, located in Surrey BC. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor .

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Leads the planning, implementation and transition of virtual health initiatives. Develops, plans, manages and implements assigned virtual health initiatives on behalf of the client; ensures alignment with provincial mandates and supports integration across programs and services. Utilizes proven methodologies, systems thinking and innovative solutions to transform health care delivery through the use of virtual health technology and new care practices.

Responsibilities

• Informs specialized analysis of operational problems and recommends innovative solutions by assisting with critical evaluation, conflict reconciliation, political context and health systems analysis and helping to distinguish user requests from the underlying true needs while challenging assumptions.
• Gains extensive knowledge in the area of virtual health through research and analysis to support selection, implementation and scaling of virtual health technologies and virtual care methods.
• Facilitates consensus with stakeholders as required and manages project resources including preparing and monitoring project budgets and expenditures; identifies, negotiates and/or resolves issues encountered to ensure the new or redesigned clinical programs are ready for implementation.
• Collaborates with key internal and external partners, including Health Informatics and Information Technology (HIIT) Privacy, Supply Chain, potential vendors and vendors that have contracts with Fraser Health.
• Provides leadership and acts as a resource to assigned interdisciplinary project teams by identifying, establishing and managing the team structure, complement and membership required for assigned initiative. Ensures project timelines are met; conveys policies and priorities and ensures issues are resolved or escalated to ensure project deliverables are met.
• Coordinates and supports stakeholder engagement in project planning and implementation.
• Functions as a strategic resource to ensure an optimal structure, design and implementation of new virtual health projects to achieve desired outcomes and benefits while ensuring alignment with operational requirements and/or provincial mandates.
• Acts as the primary resource and liaison to program clients and corporate partners and is accountable for all project deliverables for assigned projects and/or project regions.
• Links and networks with other publicly funded health organizations, professional associations and the technology community to keep abreast of relevant changes and innovations.
• Participates in, and co-leads, research and evaluation activities for the refinement of tools, methods and helps set organizational standards for virtual health initiative implementation.
• Incorporates current project management, change management, agile practices, or design-thinking methodologies.
• Negotiates and resolves barriers to progress and success on behalf of the client arising from project/change management initiatives. Provides coaching to leaders and staff on change principles to resolve problems or develop opportunities.

Qualifications

Education and Experience

Master's degree in health/business administration or a related discipline supplemented with project and change management courses.

Five (5) years' recent, related experience supplemented in an environment focused on delivering virtual health or innovation initiatives using project and change management methods in a large complex, multi-stakeholder environment or an equivalent combination of education and experience.

Valid BC Driver's License and access to a personal vehicle for business-related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Physical ability to perform the duties of the position.
• Ability to organize work and priorities to ensure project objectives and parameters are met.
• Proficiency in Microsoft Office Suite: Project, Excel, PowerPoint, Word.
• Ability to influence stakeholders at all levels to embrace change.
• Ability to estimate project effort and maintain project hours and budgets.
• Basic understanding of the Canadian health care system.
• Flexibility in style and approach to work.
• Demonstrated knowledge of change and project management methodologies and tools.
• Ability to prioritize and handle multiple projects and initiatives.
• Demonstrated critical thinking and analytical skills.
• Excellent communication, presentation, client service skills; both written and spoken.

Salary range

The salary range for this position is CAD $41.35/Hr. - $59.43/Hr. / hour