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People And Culture Coordinator
Company | Symend |
Address | Calgary, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-10-06 |
Posted at | 8 months ago |
Are you looking for an opportunity to apply your skills and talent to spark both innovation and positive social change? Symend is a rapidly growing fintech company that combines behavioral science with advanced AI, data, and analytics capabilities to enable companies to engage at-risk customers more effectively and humanely. By creating better ways to approach individuals with empathy and dignity at the time when they need it most, Symend's employees are helping to transform the science of customer engagement and improve lives in North America and around the world.
- Assist in payroll review and administration including ensuring all payroll changes are captured for processing during each cycle, and tracking spreadsheets are updated.
- Support the People Partners with communications, filling out and distributing forms and letters, conducting exit interviews, acquiring sign-offs, etc.
- Be a super user of P&C software platforms such as Dayforce, Lattice, DocuSign, Survey Monkey, and SharePoint.
- Troubleshoot HRIS issues as necessary.
- Create communication materials including PowerPoint presentations, letters, FAQs, and guides.
- Maintain accurate and up-to-date employee records in Dayforce, employee folders, and tracking spreadsheets.
- Update and maintain People Operations related content on the HUB (Intranet)
- Streamline and update P&C processes as required.
- Generate and distribute HR-related reports and documents as required.
- Administering disability claims including answering employee questions, distributing appropriate paperwork, coordinating with Disability providers, communicating status updates, and submitting Employer paperwork.
- Draft and distribute HR-related letters and communications.
- Support benefits administration, including enrollment and inquiries, acting as a back-up for the Payroll and Benefits Specialist.
- Manage offboarding processes, including coordinating with IT, Payroll, and ensuring all tracking and documentation are completed.
- Coordinate new employee onboarding, including ensuring new hires are set up in the HRIS (Dayforce), essential information is completed, and conduct first day orientation meeting.
- Support the semi-annual Compensation Review Cycle including drafting and sending out letters, filing letters in employee folders, and updating stock options in Dayforce.
- Complete salary and benefits surveys as required (Aon, TAP Network, Gallagher, etc.)
- Manage PAVE integration
- Act as a point of contact for employee inquiries and concerns, providing support or directing them to the appropriate resources.
- Assist in planning, organizing and executing employee engagement and culture building initiatives and events.
- Support compliance efforts and initiatives, including providing reports and required evidence documentation.
- Assist in ensuring HR policies and procedures are updated, communicated, and sign-offs are tracked.
- Support and collaborate with P&C team on pillar programs and projects including performance review cycles, engagement and pulse surveys, compensation cycles, and special projects.
- 2+ years' experience in a similar role or administrative position.
- Experience working in a dynamic organization with demonstrated ability to adapt to change.
- Experience using Ceridian Dayforce is highly preferred.
- Diploma or Bachelor's degree in Human Resources, Business Administration or related field preferred.
- Experience in a Tech start up an asset.
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