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Overnight Support Worker 2023-268-Cc

Company

WoodGreen Community Services

Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-06-25
Posted at 11 months ago
Job Description
Employment Type:


Full-time, Bargaining Unit, (2 Vacancies)


Work Hours:


30 and 40 hours/week, 10:30 pm - 8:30 am (4 days on and 3 days off /3 days on and 4 days off)


Work Setting:


Exclusively Onsite, 800 Vaughan Road


Salary:


External Rate F7: $48,214.75


Internal Rate F8: $49,198.73


Application Deadline:


June 6th by 11:59 pm


Program Overview – Supportive Housing, Community Care


The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.


What You Will Do


  • Carry out appropriate First Aid responses, when necessary.
  • Re-direct any visitors and responds to issues appropriately.
  • Complete a detailed participant activity log & shift exchange, reporting any incidents, occurrences, health and safety risks, status of resident community, resident interpersonal conflict.
  • Perform lock up and alarm duties in accordance to established procedures.
  • Ensure the safety of the building and its occupants after regular business hours.
  • Implement crisis response strategies, including de-escalation, support, debriefing, etc. when necessary.
  • Provide after-hours supportive counselling to residents when required.
  • Monitor activities in the common areas and the outside perimeter of the building through the security cameras/visual inspections and responds appropriately.
  • Provide reception services to staff, and residents living at St. Hilda's Tower.
  • Respond to the 24-hour resident personal alarm system according to appropriate procedures.
  • Understand risk management procedures and responds professionally and appropriately. This includes, but is not limited to responding to all emergency situations, such as managing a resident emergency (e.g. illness, fire in the unit or building), or emergency that affects building operations (e.g. elevator breakdown, power failure).
  • Complete hourly rounds on the participant floors.
  • Work effectively with other team members, including on site Personal Support Workers, to address resident and building issues.
  • Understand how to operate, trouble shoot and contact the 24-hour response team for the emergency response system as necessary.


What You Bring To The Team


  • 3+ years of experience working with older adults and/or seniors with mental health, addictions issues, and street involvement.
  • Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).
  • 2 Year diploma in social services or certification in security.


What Will Set You Apart


  • Demonstrated use of good judgment.
  • Demonstrated ability to work independently within established agency policies and procedures.
  • Experienced team player.
  • Knowledge of mental health act.
  • Demonstrated ability in written, oral, and interpersonal communication skills.
  • Demonstrated competency with using computers, databases, and web-based applications.
  • Knowledge of community resources and various systems in Toronto.
  • Ability to interact effectively with high risk, marginalized, and vulnerable individuals.
  • Demonstrated ability in conflict resolution and crisis intervention skills.
  • Knowledge of geriatric and aging issues.
  • Demonstrated ability and experience dealing with aggressive behaviours and effective de-escalation and boundary setting skills.
  • Knowledge of harm reduction approach.


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