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Awake Overnight Housing Support Worker (Chur885)
Company | YWCA Toronto |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Civic and Social Organizations |
Expires | 2023-08-13 |
Posted at | 10 months ago |
Awake Overnight Housing Support Worker (2 Positions Available)-CHUR885
- Working with the Manager, participates in the team as a specialist in the area of innovative community development and capacity building with marginalized and mixed communities;
- Conducts health and safety assessments, and identifies tenants’ issues/resources;
- Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;
- Monitor and update caseworkers on tenants’ health and wellbeing;
- Provides case management follow-up supports, and referrals in the areas of health and wellness, harm reduction, counselling, income and food security;
- Models and coaches tenants to use conflict resolution and mediation skills to support positive relations between tenants;
- Applies trauma informed practice knowledge, stays current and demonstrates skill in the area of trauma support and acts as a resource to security staff and tenants during the overnight;
- Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;
- Ensures accurate, timely documentation of program and tenant support initiatives.
- Demonstrates and maintains knowledge of relevant legislation regarding housing services, Child Welfare, the dynamics of gender violence, substance use and mental health, and effective support strategies;
- 1 - 3 years directly related experience working in a housing/shelter setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/ violence/trauma, mental health/addictions, or concurrent disorders;
- Proven experience working independently, developing and facilitating groups;
- Strong knowledge and understanding of community resources;
- Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
- Excellent oral and written communication skills;
- Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);
- Supportive counseling and group-work approach that is flexible, client-centered and strengths-based working knowledge of harm reduction principles and practice; knowledge of community resources and supports focused on trauma;
- Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks.
- Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code
- Ability to deliver culturally sensitive services;
- Working knowledge of Microsoft office suite;
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