Operations Specialist Jobs

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Operations Specialist

RBRO Solutions

Markham, ON

The Company

RBRO Solutions is a software company that provides best of breed products to the legal and corporate legal markets. Come work with a modern agile team working with the latest and greatest technologies to ensure that we continue to innovate and remain as one of the top companies in our industry. We are passionate about serving our customers all around the globe with the best technology possible.

JOB RESPONSIBILITIES:

• Develop a strong business acumen. Work with the President to analyze processes and find ways to improve on them to increase efficiencies.
• Assist the President and HR Department in the planning, coordination, and execution of various employee engagement activities and Company events.
• Provide detailed analytics on how the business is performing and model trends and point out areas for improvement through data.
• Work with managers to create workflow rules, data validation, reports, email templates, fields, formulas, as well as integrating apps to meet the needs of our business inside of Salesforce.
• Create and maintain documentation of processes, policies, and other materials.
• Process and reconcile monthly credit card statements and validate against the receipts from various departments.
• Perform other duties as required.
• Provide support and training to new and existing users and provide guidance on how to effectively use features and functions including leveraging data through reports.
• Daily administration and support of Salesforce database including but not limited to managing user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations.

JOB QUALIFICATIONS:

• Strong problem solving and analytical skills
• University Degree with a specialization in Accounting, Finance, Business, or IT
• Advanced MS Excel skills is an asset (pivot tables, vlookups)
• Demonstrated knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• 1 - 2 years of experience as Salesforce administrator or comparable CRM experience
• Excellent verbal and written communication skills and ability to collaborate across other functions

Business Unit:

RBRO

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.