Operations Agent Jobs

Company Description

Air Transat is Canada's leading vacation carrier. It offers some sixty international destinations in over 25 countries in North America and Europe, as well as domestic and connecting flights within Canada. Each year, the airline carries some 5 million passengers.

We work with respect, diversity and pride, and belong to one of the world's largest integrated tourism companies. When you choose Air Transat, you benefit from competitive compensation, a full range of fringe benefits and a travel advantages program, but first and foremost you work with a team of aviation enthusiasts.

The Operations Agent will be responsible for coordinating operations with the various stakeholders at the airport.

• Validation of the loading plan;
• Monitoring of operations.
• Answer telephone calls and emails;
• Code the various delays;
• Communicate UHF and VHF;
• Validation of the preliminary weight and balance plans;
• Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
• Monitor and coordinate the assignment of barriers;
• Responsible for briefing the crew;
• Prepare operations reports;
• Manage irregular situations (delays, diversions, flight cancellations, etc.);
• Consult and communicate flight messages (MVT, DPM, LDM, etc.);
• Interact with various service providers, governmental agencies and airport authorities;

Qualifications

• Understanding of various of IT systems ( AIMS, SITATEXT and ALTEA) an asset;
• Capable of working under pressure
• High School Diploma or equivalent;
• High level of professionalism;
• Capable of evaluating and analyzing operational needs;
• Very good knowledge about the all facets of the aviation industry;
• Autonomous and resourceful;
• 3 years of experience in airport operations;
• Good ability to communicate;
• Perfectly bilingual;

Additional Information

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Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. To facilitate the reading of this document, the masculine form has been retained.