Reservations Agent Jobs
By Accor- North & Central America At Banff, Alberta, Canada
Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset.
Strong computer skills with a working knowledge of Word, and Excel.
Your experience and skills include:
Consistently offer professional, engaging and friendly service
Previous reservations or sales experience is an asset.
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously.
Reservations Agent Jobs
By Hotel Arts At Calgary, Alberta, Canada
Manage incoming calls to the Front Office, both internal and external.
Strong verbal and written English communication skills
Accurately quote and input reservations via multiple channels such as phone, email, fax, and online platforms.
Review transient reservations for accuracy in rate codes, billing, deposits, and other relevant details.
Respond promptly to guests' inquiries through the general mailbox, maintaining proper documentation.
Process deposits, cancellations, and no-show reservations.
Reservations Ticketing Agent Jobs
By Royal Jordanian At Montreal, Quebec, Canada
Handle customer requirements/requests professionally ensuring minimum complaints
Promote RJ special offers & services such as CIP lounge , Go crown, RJ mobile application/ website
Perform other related duties as assigned from the direct Supervisor/Manager.
Minimum 2 years of airline sales experience
Issue Tickets and collect deposits or payments by credit card charge, check or cash.
Issue & collect excess baggage charges
Operations Agent Jobs
By Air Transat At Dorval, Quebec, Canada
Manage irregular situations (delays, diversions, flight cancellations, etc.);
3 years of experience in airport operations;
Very good knowledge about the all facets of the aviation industry;
Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
Interact with various service providers, governmental agencies and airport authorities;
Monitor and coordinate the assignment of barriers;
Reservations Agent - Seasonal
By Deerhurst Resort At Huntsville, Ontario, Canada
Excellent communication skills through phone and email
Previous Reservations experience is an asset but is not required
Experience in a hotel or a related field preferred
Likes talking to people (on the phone and via email) and genuinely enjoys helping others
Loves the challenge of achieving goals
Enjoys discovering or learning something new
Centralized Bco Jobs
By BMO At Toronto, Ontario, Canada
Specialized knowledge from education and/or business experience.
Supports the implementation of risk management programs/frameworks.
Broader work or accountabilities may be assigned as needed. Qualifications:
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Passenger Service Agent/Reservations
By Air Creebec At Val-d’Or, Quebec, Canada
You consistently offer distinctive customer services.
You can communicate both in French and English (spoken-written); Knowledge of the Cree language and culture are an asset.
You are passionate about customer service.
You are known for your punctuality and your ability to multitask.
You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
You are comfortable learning to use new computer tools.
Switchboard/ Reservations Agent Jobs
By The Sutton Place Hotels At Vancouver, British Columbia, Canada
Team rates from $59 per night
25% discount at our restaurants for up to 6 people
½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
RRSP Matching for eligible employees
HumanaCare free mental health support & counselling
Ongoing employee events, incentives and recognition

Are you looking for an exciting opportunity to join a fast-paced and dynamic team? We are looking for a Centralized Operations Reservations Agent to join our team and help us provide exceptional customer service to our clients. As a Centralized Operations Reservations Agent, you will be responsible for managing and coordinating all aspects of our reservations process, from booking to payment. You will be the go-to person for our customers, ensuring that their needs are met and that their experience is top-notch. If you have excellent customer service skills and a passion for helping people, then this is the job for you!

Overview: Centralized Operations Reservations Agents are responsible for providing customer service to customers who are booking travel reservations. They are responsible for providing accurate information about available flights, hotels, and other travel services. They must also be able to answer questions about travel policies and procedures. How To Become an Centralized Operations Reservations Agent: To become an Centralized Operations Reservations Agent, you must have a high school diploma or equivalent. You must also have excellent customer service skills and be able to work in a fast-paced environment. You must also have a good understanding of the travel industry and be able to use computer reservation systems. Centralized Operations Reservations Agent Skills: Centralized Operations Reservations Agents must have excellent customer service skills, be able to work in a fast-paced environment, and have a good understanding of the travel industry. They must also be able to use computer reservation systems and be able to answer questions about travel policies and procedures. Centralized Operations Reservations Agent Knowledge: Centralized Operations Reservations Agents must have a good understanding of the travel industry, including airline, hotel, and car rental policies and procedures. They must also be knowledgeable about computer reservation systems and be able to answer customer questions. Centralized Operations Reservations Agent Responsibilities: Centralized Operations Reservations Agents are responsible for providing customer service to customers who are booking travel reservations. They must be able to provide accurate information about available flights, hotels, and other travel services. They must also be able to answer questions about travel policies and procedures. Centralized Operations Reservations Agent Experience: Centralized Operations Reservations Agents must have experience working in a customer service environment. They must also have experience using computer reservation systems and be able to answer customer questions. Centralized Operations Reservations Agent Qualifications: Centralized Operations Reservations Agents must have a high school diploma or equivalent. They must also have excellent customer service skills and be able to work in a fast-paced environment. Centralized Operations Reservations Agent Education: Centralized Operations Reservations Agents must have a high school diploma or equivalent. They must also have a good understanding of the travel industry and be able to use computer reservation systems. Tools to Help Centralized Operations Reservations Agents Work Better: Centralized Operations Reservations Agents can use computer reservation systems to book travel reservations. They can also use customer service software to help them provide better customer service. Good Tips to Help Centralized Operations Reservations Agents Do More Effectively: Centralized Operations Reservations Agents should always be courteous and professional when dealing with customers. They should also be knowledgeable about the travel industry and be able to answer customer questions.

Common Centralized Operations Reservations Agent Interview Questions:

• What experience do you have working in a customer service environment?
• How familiar are you with computer reservation systems?
• What do you know about the travel industry?
• How would you handle a difficult customer?
• What do you think makes a good Centralized Operations Reservations Agent?