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Operations Support Agent Jobs

Support Agent Jobs
By LBC Studios At Canada
Meet customer requirements through first-contact resolution
Confirm customer understanding of the solution and provide additional customer education as needed
Identifies and raises potential new issues/bugs to Player Experience team
1+ years of experience in a customer service role, ideally in mobile gaming
This is a full-time, remote position.
Contribute ideas to help resolve problems to better serve the customers and improve productivity
Operations Support Jobs
By Rangate At Vancouver, British Columbia, Canada
Completed post-secondary education with a minimum of 2 years of job experience in Operations
Carry-out warehousing, packing, shipping, and inventory control responsibilities
Strong demonstration of project implementation processes and skills
Excellent written and verbal communication skills; Strong documentation and presentation skills
Excellent interpersonal, organizational, verbal, and written communication skills
Use experience, logic, and analysis to solve problems in a timely manner
Operations Support Jobs
By Performance Team At Pitt Meadows, British Columbia, Canada
Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed
Support Customer Service department with systematic data entry
At least 1 year experience in Supply Chain or Logistics
You have a good working knowledge of MS Office products.
Strong written and verbal communication skills
Verifies accuracy of inbound and outbound documentation.
Operations Support Jobs
By Phyton Talent Advisors At Greater Calgary Metropolitan Area, Canada
Based: Hybrid working based in Calgary, Canada
· Support for Center internal communications (newsletter curation and collaboration with marketing & comms)
· Center project tracking (tracking of various projects underway within center)
· Overall center reporting, marketing/commercial materials prep,
· Special projects (support execution of MOU, NDA, through legal, and other internal processes—PRB if necessary)
Apply with your most up-to-date CV with your contact details included
Liaison Agent, Operations Jobs
By Air Transat At Dorval, Quebec, Canada
A full range of group insurance, an RRSP and enviable travel benefits
Minimum experience of two (2) years in an operational position with an airline, or tour operator
Excellent communication skills, and fluency in French and English, both oral and written.
Good knowledge of the Microsoft suite.
Good organizational skills, autonomy, resourcefulness, and attention to detail.
A work location in our Dorval office, including free parking
Test Support Agent Jobs
By Acuity Insights At Toronto, Ontario, Canada
Strong attention to detail and problem-solving skills
Strong/fast typing skills are an asset
Offer: if you are our perfect match, and we’re yours, an official offer will be made!
From their personal computers, applicants answer 2 open-ended questions for 6 video-recorded responses, and 3 open-ended questions for 8 typed scenarios
Assisting applicants with technical troubleshooting and answering questions about testing rules/guidelines leading up to, during, and immediately after their Casper test
Providing feedback to help us improve our products, platforms, and processes
Operations Agent Jobs
By Air Transat At Dorval, Quebec, Canada
Manage irregular situations (delays, diversions, flight cancellations, etc.);
3 years of experience in airport operations;
Very good knowledge about the all facets of the aviation industry;
Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
Interact with various service providers, governmental agencies and airport authorities;
Monitor and coordinate the assignment of barriers;
Operations Support - Analytics, Bci
By Bell At Mississauga, Ontario, Canada
Investigate and manage commission related claims
Strong organizational and problem solving skills; attention to detail
Experience in SAS Enterprise Guide
Working knowledge of Bell internal systems, processes, products and services
Generate and maintain SQL scripts to extract data for payment calculations and reports
Ensure accuracy and timely delivery of commission payments
Senior Agent – Player Support I Agent Sénior - Support Aux Joueurs
By Behaviour Interactive At Montreal, Quebec, Canada
Act as an internal advocate for the player experience to partner teams
Manage and create internal documentation for game and support related processes
Collaborates with other departments on improving the game experience for players
2 - 4 years of experience providing exceptional customer service
Exceptional communication skills, both written and verbal
Technical troubleshooting skills as they relate to PC gaming and hardware
Senior Agent – Player Support | Agent Sénior - Support Aux Joueurs·euses
By Behaviour Interactive At Toronto, Ontario, Canada
Manage and create internal documentation for game and support-related processes
2 - 4 years of experience providing exceptional customer service
Technical troubleshooting skills as they relate to PC gaming and hardware
Deep knowledge of at least one support platform, with bonus points for Zendesk
An understanding of Customer Service KPIs as they relate to improving the player support experience
De 2 à 4 ans d’expérience dans un rôle similaire, où vous avez offert un service à la clientèle exceptionnel ;
Senior Agent – Player Support | Agent Sénior - Support Aux Joueurs·euses
By Behaviour Interactive At Montreal, Quebec, Canada
Manage and create internal documentation for game and support-related processes
2 - 4 years of experience providing exceptional customer service
Technical troubleshooting skills as they relate to PC gaming and hardware
Deep knowledge of at least one support platform, with bonus points for Zendesk
An understanding of Customer Service KPIs as they relate to improving the player support experience
De 2 à 4 ans d’expérience dans un rôle similaire, où vous avez offert un service à la clientèle exceptionnel ;
Operations Support, Bci Jobs
By Bell At Toronto, Ontario, Canada
English: Excellent written and oral communication skills
Intermediate skills in Microsoft tools (Excel, PowerPoint, Word)
Ability to manage multiple tasks and concurrent initiatives
Experience working in retail is an asset
Development and delivery of required Operations reports and documents to demonstrate compliance
Monitor and analyze reports and store performance on key Operations metrics to identify opportunities to drive performance
Operations Support Jobs
By Eastern Canada Response Corporation / Société d’intervention maritime, est du Canada At Dartmouth, Nova Scotia, Canada
• Experience in the Marine, Environmental, Industrial, or Mechanical industries.
• Experience with the operation of small vessels.
• Experience and/or training in adult instruction.
• Experience with supervising projects and groups of workers.
• Experience in preventative maintenance and repair of mechanical equipment.
• Experience and ability to follow standard operating procedures and company policies.

Are you looking for a job that offers a great work-life balance and the opportunity to make a real difference? We are looking for an Operations Support Agent to join our team and help us provide exceptional customer service. You will be responsible for providing support to our customers, resolving their inquiries, and ensuring their satisfaction. If you are a problem-solver who enjoys helping others, this could be the perfect job for you!

An Operations Support Agent is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. They must have excellent communication skills and be able to work in a fast-paced environment. To become an Operations Support Agent, you will need to have a high school diploma or equivalent, experience in customer service, and technical knowledge. Skills required for this position include problem-solving, customer service, communication, and technical knowledge. Knowledge of computer systems and software is also important. Responsibilities of an Operations Support Agent include responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. Experience in customer service and technical support is also important. Qualifications for this position include a high school diploma or equivalent and experience in customer service and technical support. Education in computer systems and software is also beneficial. Tools that help Operations Support Agents work better include customer service software, ticketing systems, and knowledge bases. Good tips to help Operations Support Agents do more effectively include staying organized, staying up to date on customer service trends, and staying on top of customer inquiries. Common interview questions for Operations Support Agents include questions about customer service experience, technical knowledge, problem-solving skills, and communication skills.