Operations Advisor - Brampton

What To Expect
The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment

Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.

Prepare customer loan and DMV documents prior to delivery appointment and confirm accuracy

Maximizing Tesla Scheduling Service calendar for drives and delivery

Maintaining store facilities: supplies ordering, work orders, vendor communication

Maintaining store fleet: coordinating service, allocation Management

Support training, new hire onboarding, organizing and/or executing validations

Compiling and running daily + weekly reports to analyze store performance and improve

Maintaining brand and EHS standards, cascading feedback or adjustments to local team

Monitoring and executing expenses

Keyholder responsibilities to include opening/closing of store conducting morning/evening huddles and recaps

Perform additional responsibilities as assigned to meet business needs including Sales and Delivery

Requirements
At least 1 year of related experience

Proactive team member who is goal-oriented + highly motivated

Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work

Great attention to detail with strong organization and communication skills

Positive, enthusiastic and passionate mindset

Proficient with Microsoft Office suite and CRM tools (Salesforce preferred)

Ability to work evening hours, weekends and holidays in a retail environment

Ability to obtain appropriate state licensing, where applicable

Must maintain a valid Class 5, G or G2 driver’s license for Canada and an acceptable and safe driving record

Must be able to successfully pass a pre-employment background check

Compensation And Benefits
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Full-Time Employee Benefits
As a full-time Tesla employee, you will receive:

Full benefits from day 1 for you and your eligible dependents

Extended Health Insurance (including osteopath, psychologist, and acupuncturist)

Vision & Dental Insurance

Company paid Life, AD&D, short-term and long-term disability

Group Registered Retirement Savings Plan (RRSP)

Employee Assistance Program, Sick and Vacation time, and Paid Holidays

Back-up childcare and employee discounts