Multi Location Production Manager

The role of the Production Manager is to ensure that customer vehicles
are repaired to our standards of excellence while accommodating customer
needs. The Production Manager is responsible to oversee and provide
leadership to the repair and refinish departments while ensuring
production targets are met. The Production Manager will work with the
Technicians and supervise the overall production work setting goals and
priorities.
Core Competencies
· Quality Orientation
· Time Management
· Creative and Innovative Thinking
· Development and Continual Learning
· Problem Solving
· Accountability and Dependability
· Research and Analysis
· Decision Making and Judgement
· Operating Equipment
· Providing Consultation
· Leadership
· People Management
· Ethics and Integrity
· Planning and Organizing
· Mathematical Reasoning
· Enforcing Laws, Rules and Regulations
· Mediating and Negotiating
· Coaching and Mentoring
· Communication
· Energy and Stress Management
· Teamwork
Job Duties
· Ensure BMS (Business Management System) accurately reflects production
on shop floor while updating due out dates on R/O's and add production
notes in Vehicle Location.
· Ensure everyone is responsible/respectful with parts, materials, and
overall repairs are done correctly the first time, on time (If an ECD
for repairs is missed, a valid reason must be documented in BMS).
· Assign hours and allocate repair orders to technicians.
Flag labour for technicians before-payroll cutoff.
· Assist in trouble shooting problems that arise during the repair
process, and or if a technician runs into a dilemma (if supplement
damage is found, coordinate with Repair Planner and/or Estimator).
· Ensure proper maintenance is taking place for various shop equipment
like diagnostics scanner, paint booth, spot welder, lifts, etc.
· Ensure 100% compliance to the QC process at every stage of production.
· Provide leadership to the production staff.
· Manage production team to achieve targets.
· Take in progress & post repair photos and attach in Mitchell Connect.
· Ensure quality standards are being met to reduce and eliminate re-work
and warranty claims.
· Monitor repair orders to maximize efficiency and gross profit.
· Oversee repair orders and estimates of repair cost and plan work to be performed.
· Coordinate and work with CSRs and Appraisal staff.
· Monitor parts usage and report on any materials issues.
· Assist in ordering replacement equipment, parts and supplies.
· Review completed tasks and sign off on Quality Control form.
· Keep detailed and accurate reports and documentation.
· Maintain a working knowledge of changes in technology and repair
techniques.
· Maintain safe working conditions and adhere to occupational health and
safety regulations.
· Other related tasks as required.
Requirements
· High school or college automotive body repair diploma.
· Licenced Technician preferred.
· At least 2 years of industry experience.
· Possess a valid drivers' license.
· Proven abilities in automotive body repairs.
· Ability to work independently in a busy environment.
· Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
· Able to effectively communicate both verbally and in writing.
· Able to work well under pressure.
· Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Job Type: Full-time