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Media Client Operations Associate
Company | dentsu |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-06-17 |
Posted at | 11 months ago |
Company Description
- Support brand leadership in performing client audits
- Manage campaign timelines and deliver operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality.
- Partner with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses across Canada.
- Ensure client transitions, from onboarding through offboarding, are properly supported and managed
- Partner with planning brands to provide operational support for client contract and records setup and system maintenance
- Maintain client reporting requirements and generate reporting templates in accordance with requirements
- Engage and maintain relationships across Media Operations, and key partners across all Media brands in Canada.
- Provide additional operational support as needed
- Ensure budget maintenance and utilization is supported through creation and/or tracking of reference requirements, such as Media Purchase Authorizations (MPAs) and budget details
- Knowledge and proven experience with finance, budgeting and cost control principles
- Advanced knowledge of Excel required.
- Proven working experience in a media agency is required
- Relevance work experience in client services or media operations
- Experience with contract / audit compliance.
- Previous experience with media systems such as Adtraq or EAS.
- Post-secondary Degree or Diploma in Media, Advertising, Marketing or in related field
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