Mechanical Technician Jobs

Overview

To assist customers with on-site troubleshooting and repair of existing Schuler equipment or the assembly and startup of new Schuler presses, as well as customer training. Also, establish a solid relationship with customers and provide a point of contact for technical support within the company. Applies mechanical and hydraulic knowledge to test, troubleshoot and repair systems and equipment. Read prints, drawings and schematics and preforms basic calculations. Supports service sales by identifying and presenting various products, parts, and services as defined by group objectives. Maintains and develops strong customer relationships to ensure positive customer service satisfaction measurements.

Responsibilities

• Participate in training for specific Schuler Presses and equipment and OSHA Federal and State Safety Requirements.
• Act responsibly and strive to cooperate with others to solve common tasks in the field.
• Produce comprehensive and accurate service reports of activities and repairs to customer’s equipment.
• Submit field reports and/or documents as required by the Field Operations Manager in a timely manner.
• Report any perceived unsafe operating condition on Schuler Presses in operation.
• Must maintain a valid passport and driver’s license including a satisfactory driving record.
• To be able to assemble via drawings, specifications, bill of materials and through written and verbal instruction.
• Assist Schuler affiliates in determining required repair or spare parts at customers.
• Perform and document Press Preventative Maintenance Inspections and help develop PM protocols as required.
• Insure that in all aspects of an assignment that the corporate commitment to quality, cost control, safety and customer service is maintained.
• Develop knowledge of Schuler Standards and Schuler Service Manual formats.
• May perform basic electrical work within the normal scope of repairs.
• Provide receipts and details of costs to allow for accurate invoicing of our customers.
• Be available for service support on a 24-hour basis including holidays and weekends.
• Recommends and supports quotes development for technical service and parts within SIC policies and practices.
• Advise customers and representatives of upgrade opportunities within the area in addition to practical advice gained from field experience.
• Repair or assemble Schuler products and equipment and various assemblies of parts of various types and sizes. Technicians will be required to perform mechanical, assembly, hydraulic and pneumatic assembly and test functions.
• Maintain familiarity with general machine assembly, including fluid technology, via training at SIC or at other Schuler operations.
• Recommends service and preventative maintenance programs for customers of the Schuler group.

Qualifications

• Some travel is required.
• Reliable and friendly appearance with our customers
• Teamwork oriented to resolve problems and achieve goals
• Self-motivated and results oriented; Ability to use judgement and make decisions independently
• Excellent listening, verbal and written communication skills
• At least 2-5 year of related experience required.
• Personal flexibility with work hours
• Able to read blueprints, drawings and schematics.
• Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade.
• Preventative maintenance and machine troubleshoot experience
• Proficient user of Microsoft Office (Excel, Outlook and PowerPoint)
• Ability to multi-task and to work in dynamic business environment; Adaptable to change
• Fluent in English with advanced reading and writing skills
• German Language skills would be a plus.
• High school diploma or equivalent required. Associates degree preferred.
• Proficient computer skills with the ability to learn new software
• Customer focused
• Strong time management and organizational skills
• Experience with mechanical required. Experience with electrical and hydraulic would be a plus.
• Able to facilitate discussions and give presentations with highly technical content. Presents clearly and informatively.
• Highly organized and time conscious
• Possess strong analytical aptitude
• Self-motivated and results oriented.
• Valid Passport, Driver’s License