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Company | FM Global |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance |
Expires | 2023-06-25 |
Posted at | 1 year ago |
Overview
- Review and understand Client Relationship Survey scores and support CSTs to modify internally and externally facing material to addresses deficiencies, if any, in those scores.
- Use knowledge of our business and offerings and connect them to the client needs through personalized client-facing collateral (e.g., client service plans, risk improvement plans and stewardships). Identify internal and external resources for use in marketing execution for targeted strategic accounts.
- Understand which internal marketing campaigns and assets to use for individual account engagement planning.
- Orchestrate and lead ongoing account check-ins with CSTs to ensure account goals, key contacts and account plans stay on track and discuss upcoming account requirements and modifications.
- Measure and analyze client-centric program performance on agreed-upon account targets. Provide ongoing data and insights on strategic accounts and contacts within these accounts.
- Proven ability to multi-task and establish priorities.
- Experience with CRM systems (i.e., Microsoft Dynamics 365) a plus.
- Excellent verbal and written communications skills in French and English.
- Working knowledge of Adobe InDesign, Photoshop, Illustrator
- Bachelor’s degree in Marketing, Graphic Design, or related field.
- Proven experience mining the web and familiarity with social networking tools.
- Project management skills.
- Ability to influence and lead initiatives.
- Thorough knowledge of the complete suite of Microsoft products.
- Ability to be proactive, goal oriented and collaborative.
- Excellent Creative Suite Skills
- Ability to quickly learn new technologies.
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