Design Operations Coordinator Jobs

Job Details

Role: Design Operations Coordinator

Department: Creative (Team)

Job Location: Remote (Canada)

Role Type: Full-Time, Permanent

Hours: Monday - Friday 9AM-5PM (in your timezone, flexible hours)

Pay: $58,000 - $69,000 CAD

As a company that values inclusion and diversity, Thrive seeks individuals of all backgrounds and experiences to apply for this position. We encourage anybody who is interested in this position to please apply!

About Thrive

We're one of North America's top digital marketing firms. At Thrive, we evolve our services by continually building and growing as we learn and adapt to our clients needs and the world around us. We prioritize taking frequent steps back to examine our methods, to see what's working and what's not, so that we can continue to hone our expertise.

Our mission is to grow your favourite companies in a sustainable way, and as a result, we have developed a deep expertise in performance marketing, brand marketing, digital design, and data and measurement - having managed over $2 Billion USD in advertising spend over the past decade. You may not realize it, but you've probably seen some of our work with startups, Fortune 500 companies, and companies of all sizes in between (Uber, Asana, Masterclass, Snapchat, Change.org, lululemon - to name a few!).

Our culture is centered around creativity, innovation, problem solving, empathetic understanding and continual learning. People are challenged in a way that helps them continue to achieve career growth and goals, and that also lives in harmony with being respectful of each person's boundaries. It's an environment where we encourage each team member to experiment, and know that this doesn't always have to lead to a successful output - but the journey there helps develop critical skills, experiences and lenses to implement in our work now and in the future. We curate playfulness in our work, and create an environment where each person knows they can be their uniquely awesome selves at Thrive.

The Role

Joining the Creative Team as our Design Operation Coordinator you will efficiently coordinate project logistics, ensure timely deliverables, and facilitate smooth communication between the Creative and Performance teams. You'll act as a facilitator on creative projects ensuring all members of the Creative team are tasked appropriately, have the necessary resources, roadmaps and list of priorities to ensure projects are completed on time, on budget, and meet quality standards.

Your focus responsibilities will be:

• Client: Collaborate with Senior Leadership within the department to help coordinate cross-functional efforts, maintain project alignment, communicate updates, and ensure exceptional delivery of on-brand, high-quality creative assets within client timelines.
• People: Contribute to a dynamic team culture by promoting knowledge sharing, recognizing achievements, fostering open communication, providing constructive feedback, and driving a passion for continuous improvement.
• Domain: Orchestrate and oversee end-to-end creative projects, ensuring timely execution, resource allocation, clear communication, and effective collaboration across teams for successful campaign delivery.
• Company: Contribute to departmental growth through innovative service expansion, upholding quality standards, tracking industry trends, fostering product knowledge, and nurturing a culture of improvement and strategic partnership for clients and teams.

We're committed to delivering an exceptional onboarding experience that will create a strong foundation for your launch in this role:

• In your first 60 days you'll take a more active role overseeing project execution, enhancing communication between teams, and providing regular updates. You'll collaborate closely with the Sr. Design Operations Manager to prioritize projects based on client requirements and resource availability.
• In your first 90 days you'll become an integrated team member, contributor, and trusted resource to the Creative team helping the team produce best in class creative assets while being able to lead and coordinate multiple projects at once.
• In your first 30 days you'll learn the company's mission and values, how we operate as an agency, and be introduced to the team dynamics and creative process. You'll learn the tools, initiate communication with team members, and contribute to project scheduling.

Qualifications

• Digital Marketing/Creative Knowledge & Project Coordination: Demonstrated ability to efficiently coordinate project logistics, ensuring timely delivery of creative/marketing assets, and fostering seamless communication among teams, drawing from exposure to digital marketing processes.
• Adaptability and Cross-Functional Exposure: Proven capability to adapt within fast-paced environments, with exposure to cross-functional teams, changing priorities, and effective management of tasks to ensure successful project execution.
• Collaborative Mindset: Collaborative mindset cultivated through exposure to various contexts, actively contributing to a growth-oriented team culture, embracing feedback, and engaging in knowledge sharing within dynamic team environments.
• Detail-Oriented: Keen attention to detail honed through diverse experiences, ensuring meticulous project tracking, documentation, and alignment of deliverables with standards, whether in creative, marketing or other contexts.
• Strong Communication: Strong communication skills developed through exposure to marketing/creative projects, enabling effective collaboration between teams, gathering client requirements, and conveying project updates clearly.

Competitive Total Compensation Package

At Thrive we aim to have base compensation for team members be above market place at the 75% percentile based on the average of the locals of Toronto, ON and Vancouver, BC, Canada, while also offering a competitive benefits package which includes: remote-first and flexible work, 3 weeks paid vacation, unlimited paid sick and personal days, quarterly paid wellbeing days, internal career coaches, short / long-term disability, over $40k CAD in medical, dental & paramedical coverage, and so much more!

We are an equal opportunity employer that deeply values a diverse community.

Thrive has a zero tolerance policy on bullying, discrimination and harassment of any kind against race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, ability status, family or parental status, age, or anything else that makes you uniquely you. We are committed to providing employees with a work environment free of this.

We translate this policy to all aspects of employment including recruitment, hiring, promotions, performance management, training and development, compensation, benefits, and terminations.

We encourage those with disabilities to apply. Accommodations will be provided as requested by candidates and include all aspects of the selection process.

The innovation, creation and execution of the work of Thrive Digital takes place on stolen, unceded, and occupied Indigenous land across Canada - on the traditional territory of First Nation, Inuit and Métis peoples from coast to coast.

Please note that while all of our roles are remote, we are a Canadian company and will not be sponsoring visas for this position. You must be eligible to work in Canada and reside in Canada upon start date to be selected.