Manager, Store Data Network

What You’ll Do

We are looking for a proactive technical leader to take our store data network to the next level. The Manager, Store Data Network, reports to the Associate Vice-President, Store Hardware Platforms and is a key member of the Store Technology leadership team within Canadian Tire. This role is accountable to ensure that the store data network for Canadian Tire’s 1,700+ retail locations are current, stable, and reliable with an enterprise focus. Tasks include strategic vendor relationship management, lifecycle planning, day to day support, and the incorporation/changes to network/telephony technology as required by IT and business facing projects.

It is an exciting time for our store data network as we are currently deploying Juniper’s full-stack AI-driven enterprise solution encompassing SD-WAN, wall to wall Wi-Fi, and wired access switching. The Manager, Store Data Network will be instrumental in leveraging the new Juniper network stack to drive optimized user experiences across CTC’s network of 1,700+ retail locations and deliver an exceptional customer experience.

• Create and maintain short and long term migration plans that include impacts of both “business as usual” growth and project dependencies.
• Manage critical vendor relationships and managed services to deliver results.
• Collaborate with various business areas and technology teams to determine and recommend implementation and migration strategies.
• Manage a team of 2nd and 3rd level technology support analysts.
• Determine and implement meaningful reporting metrics that monitor the health and capacity trending of network components.
• Build, Deliver, and Manage network, telephony, and unified communication infrastructure in support of defined roadmaps, policies and standards.
• Lead a diverse team of technology subject matter experts to execute network and telephony related services.
• Work closely with service management in the development and support of key service level agreements.

What You Bring

• Experience with capital and expense budget management.
• Ability to commute to offices in GTA, Brampton, Oakville.
• Proven experience providing solutions in a quick paced, fast to market (i.e. Agile) delivery environment.
• Advanced knowledge of networking and telephony (both Digital and VoIP) concepts.
• 5+ years technical experience within an infrastructure technology leadership role.
• Strong vendor relationship skills with an emphasis in managed services to achieve SLAs.
• University degree in Computer Science/Business or equivalent experience.
• Experience with managing geographically separated teams.

Experience with the following technologies would be considered an asset:

• Juniper SD-WAN, MIST, and related technologies.
• Nexus, Catalyst, and HP Data Center technologies.
• Cisco Prime and Cisco Works.
• Load Balancers (Cisco Ace or F5).
• Wireless Access Points (Juniper, Cisco, Zebra, Extreme Networks).

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.