Logistics Manager Jobs

WHO ARE WE

Genuine Comfort is Canada’s largest distributor of room air conditioners (ACs) and packaged terminal air conditioners (PTACs) to the hotel, multi-family residential, contractor and senior living community markets. Our company was founded in 2010, and we found early success growing through our commitment to our core values because our brand reflects who we are. Over the past 3 years, Genuine Comfort has grown over 400% through both acquisition and organic growth.

OUR CORE VALUES—Keeping it COOL

Communicating Effectively: Communicate openly, honestly, timely, directly and confidently.

Operating with Common Sense: We use common sense to make decisions quickly and as accurately as possible, with the thinking that a mistake made from a quick decision is better than no decision at all.

Owning It: We go the extra mile and are 100% responsible for our performance and results.

Learning and Growing: Embrace change. We challenge ourselves to be comfortable with being uncomfortable.

We make our employment decisions around these four core values. If you don’t feel you can operate within these at a high-level, this is probably not the opportunity for you, and that’s okay.

VISION DRIVEN

We have an ongoing 3-year and 10-year vision that everyone is aligned with. We lean into our team for planning, strategizing and execution of our vision, ensuring that we are rowing in the same direction. We achieved our 2023 vision 26 months ahead of schedule.

We are committed to growth and are always pursuing more efficient and effective ways of achieving our vision and mission. We have elevated expectations for our team members and the business. We are committed to people who want to grow, learn, and develop, and we are committed to winning and having a good time while doing so!

WHO ARE YOU

We are looking to partner with an individual who is driven, looking to grow, and ready to take the reins to level up and implement new processes. You are curious to learn and identify new ways to make us and this role better than before. When managing projects, you care about the details and aren’t phased in connecting and managing multiple stakeholders. Utilizing your experience, you want to execute what you’ve learned throughout your career to build something new.

Growth is on your mind, and you are dynamic with connecting with teams and developing the people around you. This comes from your excellent communication skills, ultimately breeding trust. Professional development is in your veins, and you love developing high-performing teams.

WHAT YOU ARE SEEKING

The Logistics Manager is an ideal set-up for an entrepreneurial-minded leader with experience in logistics and operations ready for their next challenge. Genuine Comfort is quickly rising to the top as Canada’s leader in the distribution and wholesale of room-air conditioning products. Since its beginning in 2010, the company has acquired two competitors and positioned itself for more acquisitions. You are seeking an opportunity to work on strategic initiatives that will establish a company’s operational foundation to prepare it to scale. This is your chance to showcase your influence and leadership skills and put your “stamp” on a company.

THE SEAT—Logistics Manager

The Logistics Manager is pivotal in overseeing Genuine Comfort’s logistics activities, assuring work is executed effectively to meet company objectives. The role is responsible for optimizing Genuine Comfort’s logistics network to deliver exceptional service to clients and stakeholders. Additionally, the position will support the procurement and revenue departments to fulfill and move materials efficiently through various modes of transportation. Partnering with the rest of the operations team, the Logistics Manager will conceptualize, align, and lead strategies to enhance Genuine Comfort’s operational results and service levels across its supply chain network.

• Maintain incoming and outgoing inventory to ensure accurate inventory holdings and timely inventory transactions for fulfilling orders.
• Manage and maintain databases for all logistics-related information, metrics and analytics.
• Coach, mentor, and develop employees, both direct and indirect, ensuring that effective development and succession plans are created.
• Accountable for the overall successful execution of all logistics-related activities.
• Develop service level and operational benchmarks to help drive operational decisions to improve results.
• Establish and build strategic partnerships with carriers, freight forwarders, brokers, 3PL service providers, and vendors.
• Accountable for the overall logistics budget and achieving financial targets.
• Maintain positive customer delivery experience by ensuring service level agreement KPIs are achieved.

EMPLOYEE VALUE PROPOSITION

• Join a culture of trust and transparency. We run on EOS and value the thoughts of our people.
• Use your strategic mind to build and develop a system accommodating our rapid growth.
• Join a healthy, supportive team dynamic that values entrepreneurialism over bureaucracy.
• We don’t do red tape; we choose to trust. Enjoy autonomy to do what you do best and own your work.

PERFORMANCE OBJECTIVES

• Logistics expense of 9.75% of sales (labour, transportation and warehousing).
• 99% error-free fulfillment, based on the number of orders.
• 98% of tickets are resolved with service-level agreements. Tickets are acknowledged within 1 hour, and resolution is communicated to the customer within 2 days.
• 95% on-time delivery, based on the promised delivery date to the customer.
• 99% inventory accuracy.

QUALIFICATIONS

• Proactive and resourceful when dealing with issues and challenges
• Capable of advanced Excel/MS Office functions
• Strong leadership capabilities, including training and development of peers
• Experience with all modes of transportation
• Strong understanding of transportation metrics and how they support supply chain objectives
• Skilled in vendor management and negotiations
• Experience with ERP/TMS/WMS
• At least three years of direct experience in Freight/Transportation/3PL Warehousing
• Excellent oral and written communication skills
• At least two years of direct experience leading, coaching and managing teams
• Post-secondary designation in supply chain, warehousing, distribution or logistics required
• Proficient in project management, request for proposals, vendor evaluations and process improvement
• Excellent analytical, critical thinking and troubleshooting skills
• Knowledgeable in transportation laws and regulations
• Demonstrated ability to operate in a fast-paced and dynamic environment

Please submit your application and resume through this link: https://www.ondemandassessment.com/link/index/JB-WIG7O4GE8?u=1112463

We thank all applicants in advance for their interest. However, only select applicants will be contacted for an interview based on their qualifications.