It Manager Jobs

On behalf of our client, Affinity is seeking an IT Manager on a permanent basis. The IT Manager will lead the operations and infrastructure team. This is a hands-on role supporting a small team, and the successful candidate will also be accountable for a variety of system administration tasks, including configuring and maintaining the M365 environment.

Responsibilities

• Monitor key performance indicators (KPIs) to assess the DBS department's performance, identify areas for improvement, and report to the CIO and other stakeholders regularly.
• Stay abreast of emerging technologies, assess their relevance to the organization's objectives, and make recommendations for their adoption. Manage the planning and implementation of new technologies and system upgrades.
• Oversee a team of Tech professionals, including hiring, training, coaching, and performance management. Provide leadership and guidance to ensure the team's productivity, effectiveness, and professional development.
• Oversee relationships with external technology vendors, including contract negotiation, service-level agreements, and monitoring vendor performance. Evaluate vendor solutions and make recommendations for procurement decisions.
• Collaborate with the CIO and the organization's security and compliance resources to develop and enforce IT security policies, implement security controls, conduct risk assessments, and address data privacy concerns.
• Ensure Tech operations adhere to relevant regulatory requirements, industry standards, and internal policies. Develop and enforce IT governance frameworks, standards, and procedures to maintain compliance.
• Ensure effective technology service delivery to end-users, including help desk support, incident management, and problem resolution. Foster a customer-centric approach to support, continuously improving service quality.
• Administer and support the Microsoft 365 environment – supporting Intune, Azure AD, Endpoint Manager, Office 365, Teams and SharePoint.

Requirements

• Broad knowledge of the entire M365.
• To be a self-motivated team player who is able to take initiative
• 5+ years hands-on experience configuring and managing IT infrastructure.
• Clear and above-par professional communication skills
• Active Directory and group policy administration
• 2+ years managing tech professionals
• Experience working with Dynamics 365 Sales, Power BI is an asset
• A personable and outgoing demeanor
• Post-secondary education in Computer Science or related
• Experience working with virtualized desktop environments, including VMWare

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a full-service Information Technology services and staffing company. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on five core principles: Transparency – Flexibility – Efficiency – Agility – Inclusivity.

We teamed up with ClimatePartner on 2022 to offset our emissions and move toward being a more environmentally friendly company and we are proud to now be officially Carbon Neutral Certified.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 8742