Head Of Sales & Distribution

The Head of Sales & Distribution plays a pivotal role in developing and implementing strategic sales and distribution initiatives to drive revenue growth and expand market reach for the company's products or services. This position involves overseeing a team of sales professionals and collaborating with various departments to achieve organizational goals with a focus on revenue creation. This role is responsible for strategic leadership and innovative thinking that is crucial in achieving our revenue targets and guiding our sales and distribution team towards achieving our organizational goals.

WORK HOURS:Office hours (weekend and evenings as needed)

LOCATION: Richmond, Vancouver, or Victoria BC

TERM:Full Time Regular

DEPARTMENT: Commercial

Responsibilities

• Implement sales programs to maximize penetration of market segments.
• Develop and execute a comprehensive sales and distribution strategy aligned with Harbour Air’s overall objectives.
• Collaborate with other departments across Harbour Air.
• Optimize the distribution network, ensuring efficient and timely delivery of products or services to customers.
• Identify market trends, customer needs, and competitive landscape to inform strategic decisions.
• Build strong business plans, supported by goals & objectives to drive revenue growth.
• Lead the negotiation of major contracts and sales agreements.
• Develop insights into customer preferences, behaviors, and buying patterns to refine sales strategies.
• Monitor inventory levels and demand forecasts to prevent stockouts and excess inventory.
• Build and maintain strong relationships; ensure retention of key customers.
• Analyze sales data, market trends, and customer feedback to continuously improve sales strategies and identify areas for growth.
• Present sales results, forecasts, and strategic recommendations to the executive team.
• Generate regular sales reports and performance analyses for senior management.
• Set sales targets, forecast sales volumes, and establish performance metrics to measure success.
• Lead, motivate, and manage the sales and distribution team, providing coaching, training, and guidance to ensure high performance, productivity and achievement of goals and objectives. Set individual and team sales targets, monitor progress, and provide regular performance feedback to team members.
• Develop and manage the sales and distribution budget, allocating resources effectively.

Qualifications

• Proven leadership experience (8+ years) in sales management, distribution, or related roles, with a track record of achieving revenue targets, preferably in the airline or a related industry.

Education

Bachelor’s degree in Marketing, Communication, Business or related fields; Master’s Degree is a plus

Critical Capabilities

• Strategic thinker with a creative mindset and a willingness to experiment with new ideas.
• Effective communication and interpersonal skills to collaborate with various teams and stakeholders.
• Exceptional leadership and team management skills with the ability to inspire and develop a diverse team.
• Proficiency in sales software (preferably Salesforce) CRM systems, and data analytic tools.
• Excellent analytical skills and the ability to translate data into actionable insights.
• Excellent written and verbal communication skills.

About Harbour Air

Launched in 1982, Harbour Air is North America’s largest seaplane airline. With around 500 employees, it flies more than half a million passengers annually both within BC and to/from Seattle, USA.

Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honored as the recipient of numerous awards including Canada’s Best Managed Companies, BC’s Top 55 Employers, and Canada’s Most Admired Corporate Cultures.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email [email protected] and we’ll work with you to meet your accessibility needs.