French Speaking Technical Support Specialist

What we look for

(Required)

• Fluent in French

• Strong Technical Background or Associative Degree or equivalent would be preferred.

Tech-savvyy individuals who can navigate IT and interactive communication tools.

• Experience in dealing with hardware and software issues.

• Strong troubleshooting skills.

• Action-orientated self-starter takes initiative to resolve issues.

• Strong communication, interpersonal and problem-solving skills.

• Highly motivated, an able to develop resilient and positive professional relationships.

• Quick learner and team worker who provides effective communication with key stakeholders.

• M-F Shift work required to provide customer support to all markets 8 am EST8 pm EST).

• Strong English communication skills, both written and verbal.

Optional

• Previous experience in a Technical Support or fault-finding related role would be helpful

• Experience working within the Electronic Security (Intruder Systems) or Communications industry

• Understanding of electronic security products and electrical concepts

• Understanding of networking principals and concepts.