Online Game Presenter (Indonesian Speaking)

Description
About Us:
Pragmatic Play is a leading game developer providing player favorite's to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies.
Driven by our persistence to craft immersive experiences and responsible thrills, our professional team consistently deliver best in class services to our partners worldwide with a dedication to creating games that players love time and time again.
:
Showcase your vibrant personality as a Pragmatic Play Online Casino Dealer! Present our exciting table games from the comfort and safety of our private, state-of-the-art studios. You’ll host iconic casino games like Baccarat and Roulette, with unlimited virtual players from all around the world. Best of all, no experience is required! Our incredible Training team will provide you with all the knowledge and skills you will need!
Specific Responsibilities:

• Interact with players in a professional and friendly manner, while providing them with excellent customer service
• Perform other related duties as assigned
• Deal cards, spin a wheel, and announce various winning bets
• Quick and accurate handling of cards and other gaming equipment
• Attend training sessions and stay up to date with new games and industry trends
• Assist players with the rules of game and effectively answer any questions related to winnings, or other concerns
• Conduct live games for online players in accordance with company policies and procedures
• Escalate any disputes accordingly to the company’s policies in an efficient and timely manner
• Follow strict security procedures and protocols to ensure the integrity of the games

Requirements:

• Must be comfortable working on camera during live games
• Must be able to comply with the gaming licensing directive upon hire date
• Basic casino games knowledge would be an asset
• Must be fluent in Indonesian and English
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Ability to work in a fast-paced environment while remaining calm under pressure, maintaining accuracy and discretion
• Have excellent communications and customer service skills
• Must be comfortable with technology and have basic computer skills

Education:

• High School/ GED Diploma

Job Type:

• Full-time

Benefits:

• Vision Care
• Dental Care
• Employee Assistance Program
• Paid Time Off
• Competitive Wages

Schedule:

• Shift work – Mornings/Afternoons/Nights, Weekends

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (required)

Work Location:

• In person