Field Service Representative Jobs

Company Overview:

Biolantic Services Inc. is a leading full-service biomedical company headquartered in St. John’s, NL, with an extensive presence across Eastern Canada. Our expertise lies in providing comprehensive biomedical solutions to a diverse clientele, including private clinics, hospitals, OEMs (Original Equipment Manufacturers), and distributors. At the core of our success is a team of highly skilled and qualified Biomedical Technologists and Diagnostic Imaging Specialists who collectively bring over 100 years of invaluable experience to the table.

Our mission is clear: to deliver professional, top-quality services with a customer-centric approach. We are not just in the business of maintaining medical equipment; we are in the business of enhancing the quality of healthcare across Canada.

At Biolantic Services Inc., we don't just offer jobs; we provide a platform for your professional growth and personal fulfillment. Here, your skills and passion will be nurtured, your dedication recognized, and your potential unleashed. Join us, and you'll be part of a team that's not just shaping the future of biomedical services but also contributing to the well-being of communities across Canada.

Responsibilities:

As a Biomedical Technologist at Biolantic Services Inc., your responsibilities will include:

• Applying best practices and knowledge to ensure the safe and effective use of biomedical test equipment.
• Managing equipment inventory, sourcing parts, placing orders, and liaising with manufacturers and vendors.
• Performing installations of new medical equipment in patient-care areas and clinical settings.
• Adhering to company policies and procedures in all assigned tasks.
• Maintaining and repairing medical equipment in patient-care areas.
• Completing service and related documentation in a professional and timely manner.
• Conducting scheduled inspections and tests while maintaining accurate records.

Qualifications:

To be successful in this role, candidates should possess the following qualifications:

• Experience in Diagnostic Imaging equipment is an advantage.
• Valid Class 5 New Brunswick Driver’s License.
• Preferred: 3+ years of experience in biomedical technology.
• Bilingual skills are an asset.
• Graduation from a recognized program in Biomedical Engineering Technology, or an equivalent combination of education, training, and experience.

Abilities:

Candidates must exhibit the following abilities:

• Willingness to travel extensively throughout Atlantic Canada (average of 50-75% travel).
• Effective communication of technical information to non-technical customers.
• Ability to gather relevant information and provide well-founded recommendations to supervisors, staff, and clients.
• Effective communication skills.
• Strong self-management skills, adhering to daily deadlines.
• Ability to lift and transport service materials, including laptops, service tools, test equipment, and service parts kits.
• Strong organizational, planning, and prioritization skills.
• Excellent interpersonal skills to build relationships with customers, manufacturers, and team members.
• Willingness to work unscheduled overtime and travel as required.
• Capability to work both collaboratively and independently.
• Proficiency in understanding and applying policies and directives related to the installation, auditing, and maintenance of electronic equipment.

Job Type: Full-time

Benefits:

• Extended medical
• Flexible schedule
• Paid time off
• Dental care
• Vision care