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Field Applications Engineer Jobs

Company

Hexagon's Autonomy & Positioning division

Address Calgary, Alberta, Canada
Employment type FULL_TIME
Salary
Category Appliances, Electrical, and Electronics Manufacturing
Expires 2023-05-25
Posted at 1 year ago
Job Description
Field Applications Engineer - Agriculture


Hexagon's Autonomy & Positioning division, is looking for a Field Applications Engineer - Agriculture to join our team. Reporting to the Applications Engineering Manager, Agriculture, the role will help drive precision agriculture development forward by supporting some of the biggest names in the agricultural industry, as well as the Agricultural Sales team, and ensuring their success. If you are passionate about the agriculture industry as well as autonomy and positioning technology, then this is a great opportunity to help increase awareness of NovAtel’s revolutionary technologies, consult on positioning & autonomy solutions for vehicle localization, and provide field and professional services to our worldwide customer base.


The Company Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector and mobility applications. You’ll be joining over 22,000 people in 50 countries on the leading edge of your field.


This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions industry leaders rely on for assured positioning and autonomy on land, sea and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brand(s) NovAtel, AutonomouStuff, VERIPOS and Antcom.


If you require any special accommodation, please email our team at [email protected] and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.


As Field Applications Engineer, responsibilities include


  • Provide frequent support to agricultural events and trade shows
  • Perform software testing, verification, bug reports, and field trial coordination
  • Liaise with other departments regarding technical matters
  • Prepare and delivering technical presentation material
  • Review technical documentation materials and manuals
  • Generate application notes, integration guides and other content to answer frequently asked questions from customers and contributing to the overall knowledge of the team
  • Provide technical assistance, customer training, demonstrations, and technical sales support to some of the biggest names in the industry
  • Formulate and implementing procedures and plans for resolving problems


Must-Have


  • 5+ years of experience in a technical customer support or sales role, or related industry experience
  • A solid understanding of precision agriculture and GNSS technology, products and services
  • Proficient in Excel, Outlook, PowerPoint and Salesforce
  • Able to travel up to 50% of the time, including internationally
  • Bachelor’s Degree in an Engineering, Technical or Agriculture-related field
  • English fluency with excellent verbal and written skills
  • Exceptional interpersonal skills and ability to work as part of a team
  • Home office located near major airport


Key Success Factors


  • Work well in a collaborative environment
  • Able to conduct customer presentations in the field
  • Strong multi-tasker with keen ability to prioritize and the ability to work unsupervised
  • Comfortable working individually but know when to ask for help
  • Outgoing and energetic with exceptional people skills
  • Self-motivated team player with proven problem-solving skills
  • High attention to detail and exceedingly organized
  • Goal oriented and results driven
  • Known for providing exceptional customer service


Nice-to-Have


  • Experience in GNSS and INS systems installation and/or troubleshooting in precision agriculture related applications
  • Experience in sensor fusion, including GNSS/INS with camera, LiDAR/Radar or DMI
  • First-hand experience utilizing precision agriculture systems
  • Crop production background or experience
  • Experience in CAN bus and/or ROS (Robot Operating System)
  • Experience working directly with OEM customers, preferably in the delivery of support or services in a Precision Agriculture application