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Employee Relations Manager, Employee Relations
Company | Amazon |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-07-18 |
Posted at | 11 months ago |
Description
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks
- Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Detect and Mitigate Risks: Apply employee and labour relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills
- Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies
- Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
- Bachelor’s degree required
- Successful record of creating, improving and executing programs at scale
- 7+ years of relevant experience employee relations, labour relations, or labour/employment law with emphasis on labour and employee relations
- Ability to quickly connect with people across a wide variety of backgrounds
- Experience building and launching programs that measurably impact positive engagement
- Leadership experience in distribution, logistics and/or transportation industries highly desired
- Ability to handle confidential information and escalate issues when appropriate
- Comfortable in a fast-paced environment and able to manage through ambiguity and change
- Advanced degree, JD, or other specialized training in labour/employee relations
- Solid sense of accountability, high-quality judgment and sound decision-making
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
- Fluency in multiple languages
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