Ecommerce Business Development Associate

*We want to know what unique attributes you can bring to our team and what we may learn from your experience.

Please submit your resume and a brief cover letter describing your current goals and why you'd make a great addition to this team. Any submissions without the requested information will be rejected.*

Who are we looking for?

At Vita – we place the same amount of importance on thequality of workas we do to thequality of the person. This means that as important as it is to have a high-performing individual be a part of our team, we’re also looking for a person that equally contributes to a positive working environment and thrives on team collaboration.

We’re looking for a unique individual who is self-motivated, an excellent communicator, passionately takes notes and makes to-do lists, and has a bias to action.

The individual should anticipate an ever-changing day and be able to cope with and withstand adversity; be flexible and be able to prioritize all competing priorities. The individual must be a self-starter and self-manage on any set of tasks to help the sales team reach its full potential.

If immediate gratification is something important to you, this is not the team you are looking for. Ecommerce sales is about relationship building, proactively providing information to our vendors, and working towards the long term-success of our company.

This is a position with room for growth and flexibility around your skill set – it is our goal to help people find their sweet spots so they can contribute at the highest level to the team.

Our ideal candidate is someone with proven ecommerce experience working with retailers like Walmart, Home Depot, Lowes, and Costco to help foster these relationships and find new opportunities for growth.

Who are we?

At Vita, we’re leaders in the design of outdoor garden products to help create beautiful outdoor spaces for our customers.

We are dedicated to bringing joy, creativity, and inspiration to peoples’ lives through our designs and products.

Every aspect of what we do has a purpose, from the selection of materials to our innovative designs and philanthropic endeavours. We love what we do and are passionate about our customers, products, and employees.

We are a small, tight-knit team looking for the perfect person to help us in our Sales Team! Nearly every e-commerce retailer with an outdoor category in North America sells our products.

Since the early days, we’ve grown our business to a very successful category leader, but we still work to retain our original small-town values. We want the people who invest their hard-earned money in our products to have the best experience possible, from ordering and assembly through long-term ownership. See our existing products at:www.wearevita.com

Duties:

Immediately:

• Assist customer service team with email and phone inquiries - this is extremely important in learning about our products and how to make our customers happy
• Supporting the Business Development Team with product and information assistance for ecommerce and retail partners.

In Time:

• Scheduling and implementing the addition and updates of product information across 3 rd party retail platforms
• Analyzing sales related data to predict future sales and determine trends
• Increasing visibility of our products and brand through these retailers
• Competitor research and identifying potential customers/markets
• Competitor research and identifying potential customers/markets
• Negotiate with external vendors to secure advantageous terms, maintain proper product information, and find ways to continue to Vita’s growth
• Implementing promotional activities
• Assist in the development and merchandise strategy of our products
• Ensure Vita’s Marketing exceeds our retail partners requirements and each retail partner receives all the information needed for the consumers
• Identify new product opportunities (brands, categories, items, etc.) that meet the company’s goals
• Provide support to our retail partners
• Interaction and partnering with external teams to ensure up to date and accurate information is communicated to vendor partners
• Optimizing Vita’s presence on retail partner sites by ensuring implementation of all available features and programs

Qualifications:

·Minimum 4-year experience working in a similar eCommerce environment

·Customer Service background is an asset

• Phenomenal market research skills
• Strong teamwork skills. Nothing big can be accomplished standing-alone in front of a computer. We are a TEAM above all else.
• Ability to learn quickly; absorbing information and experiences and applying them
• Clear and concise communication skills with proactive follow-up both internally and externally
• Complete knowledge of MS Office with a strong emphasis on Excel, and strong computer program skills to be able to learn internal computer programs
• A self starter and bias to action. Whatever challenge you face, you find a way to solve it
• Ability to work in an ever changing work environment where the daily tasks can change frequently. You are a fundamental building block to a growing team.
• A stickler for precision, creativity, and excellence
• Strong attention to detail; scrutinize your business and polish the customer experience
• Must be able to work on multiple projects with competing priorities

Job Specs:

• Successful applicants will start off training at Vita in a Customer Service role. This training will provide a vast amount of knowledge to be able to ensure the candidate can successfully perform their duties in their Sales role.
• The position starts with a 6-month probationary period, with the offer of a full-time position if expectations are met.
• Hours are 8AM-5PM EST
• Vita offers competitive wages, benefits package options and qualification for profit sharing (after one year of full-time employment)

We look forward to hearing from you and why this position may be a good fit. We will review all submissions closely and inform you of any questions. Thank you.