Director Of Clinical Services

We are growing!This Director of Clinical Services position is a full time (forty hours per week) Monday to Friday role with some overtime as required.The role is a hybrid one, working onsite in our downtown Toronto office 20% of the time with some additional onsite client meetings and conference travel required.

We are looking for a regulated health professional (OT, PT, Kin, Chiro, OHN) with five years' experience with Ontario SABS and tort assessment work.

Range of pay is $80,000-$120,000/annum. You must be legally entitled to work in Canada.

Please submit your resume and cover letter to [email protected]

Experience, Education and Aptitudes Required

Healthcare professional i.e. Kinesiologist, Occupational Therapist, Physical Therapist, Occupational Health Nurse, or Chiropractor

Registered with provincial association or College

5+ years in an assessment and treatment environment with exposure to medical legal and insurer assessments

Strong familiarity with Ontario Statutory Accident Benefit legislation and language

Experience influencing, training and managing healthcare professionals

Exposure to litigated and non-litigated case types including those referred by lawyers, insurers, employers and governmental agencies

Experience conducting file reviews and preparing assessment plans on multiple claim types including motor vehicle insurer, property and casualty insurer, life and health (disability) insurer, claims

Experience connecting with and persuading stakeholders using commitment and consistency, consensus and social proof, authority and liking

Ability to familiarize self with provincial and federal rules and legislation

Ability to think critically and strategically

Typical Day to Day Activities

Liaise with varying customers and clients to triage files and referrals to develop appropriate assessment plans

Conduct review of files to determine appropriate assessment direction

Develop and maintain rapport and relationships across all stakeholders including staff, clients,medical and healthcare professionals, funders, and legal teams

Identify, recruit, onboard, and train medical assessors to conduct assessments

Develop and provide education, training, and support to internal staff and managers

Provide technical and clinical subject matter expertise to internal teams and to help drive strategic and operational decisions

Conduct quality assurance reviews on reports

Provide reporting on key performance indicators and metrics

Work Location:

Work from home 50% position

Ability to attend to the Toronto downtown Integra office 20% of the time (1 day per week)

Ability to attend in person client and assessor meetings and conferences 10% of the time (2 days per month, which may require Canada-wide travel.)

Access to a reliable vehicle

Salary & Benefits:

Salary $80K-120K

20 paid days and 11 statutory paid holidays per year

Extended health benefits after probationary period

Professional development of up to $3000/year after first year

Core Competencies:

Integrity: Does not cut corners. Earns trust and maintains confidences. Ethical.

Efficiency: Able to provide a significant output with minimal wasted effort.

Organization: Plans, organizes, schedules and budgets in an efficient, productive manner.Prioritizes.

Follow through: Lives up to verbal and written agreements, regardless of personal cost.

Intelligence: Learns quickly.Demonstrates ability to proficiently understand and absorb information.

Attention: Does not let important details slip through or derail a project.

Persistence: Demonstrates tenacity and willingness to go the distance to get something done.

Proactivity: Acts without being told what to do.Brings new ideas to the company.

Flexibility:Adjusts quickly to changing priorities and conditions.Copes effectively with change.

Calm:Maintains stable performance when under heavy pressure or stress.

Work ethic:Possesses a willingness to work hard to get the job done.Has a track record for same..

High standards: Expects personal performance and team performance to be nothing short of the best.

Listening skills:Lets others speak and seeks to understand their viewpoints.

Openness:Often solicits feedback and reacts calmly to criticism and negative feedback.

Communication: Speaks and writes clearly and articulately without being overly verbose or talkative.

Persuasion:Able to convince others to pursue a course of action.

Teamwork:Reaches out to peers and cooperates with supervisors, clients, subordinates and consultants to establish an overall collaborative working relationship.