Dental Administrator - Orchard Park Dental & Implant Centre

About us:
Orchard Park Dental & Implant Centre has been serving Kelowna and surrounding communities since 2002. We are full service dental practice, providing services ranging from Laser, restorative, cosmetic and pediatric dentistry, to dental Implants, periodontics, endodontics, botox treatments and much more.
Led by Dr Perry Kreway, we are very proud of our 4.9 Google Star rating!
Our team of general dentists and clinicians are highly regarded in their field, bring extensive experience to provide all patients with the highest quality of dental care services. Our dental health professionals regularly attend courses and dental conventions and are member of various professional dental associations to stay abreast of the changes and recommendations for our profession.
We are conveniently located in Orchard Park Mall.
http://www.orchardparkdental.ca/
Schedule:
Monday 9:00am-5:00pm
Tuesday 10:00am-6:00pm
Wednesday 10:00am-6:00pm
Thursday 11:00am-7:00pm
The Opportunity:
We are currently looking to hire a Dental Administrator to join our busy and well-established practice. As part of the administration team, you are the face of our practice. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community. In this role, you will have the opportunity to work alongside and learn from a strong team of dental professionals.
Why Should You Join?

• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)

Responsibilities:

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Effectively manage recall system and accurately maintain patient database

About You:

• Minimum 2 years of dental administration experience
• Clinical background and experience with dental software programs considered an asset

Total Rewards + Perks
Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. We are continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.