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Crm, Canada (Remote) Jobs
Company | Rivalry.com |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Gambling Facilities and Casinos |
Expires | 2023-07-13 |
Posted at | 11 months ago |
Department: Marketing
- Crafting and deploying customized, targeted campaigns via multiple channels such as SMS, website bots, emails, in-app messages, push notifications, etc.
- Develop and execute multi-channel ad-hoc & triggered campaigns
- Strategizing and designing user flows for various player lifecycle stages, segmenting the customer base to uncover insights, and targeting specific customer segments with dedicated campaigns and promotions.
- Proposing A/B tests to validate campaign ideas, monitoring their performance, deriving insights, and recommending optimizations.
- Ability to work on multiple projects at a time in a very fast-paced, results-oriented environment
- Ensuring timely and accurate campaign execution and delivery, keeping all relevant stakeholders informed about performance and results.
- Defining and creating target groups for CRM initiatives, planning campaigns and promotions.
- Tracking, analyzing, and reporting on campaign performance and revising conversion, retention, and reactivation strategies accordingly.
- Creative flair and capability to write copies when required
- Strong reporting and analytical skills.
- Team player, sociable, and can quickly adapt to change
- A hands-on individual; not afraid to roll their sleeves up!
- A self-starter with initiative and drive.
- A minimum of 3 years' experience in a retention role within the gambling industry or a related field, with a focus on the Canadian market.
- Proven track record of being able to develop and execute a campaign strategy
- Experience of implementing, driving and managing multi-channel campaigns.
- Working knowledge of databases and email (Jira/Confluence/Power BI/Smartico)
- Great organization, planning and prioritization skills, with strong attention to detail
- Strong team ethic, working effectively as part of a team
- Career and personal growth prioritized by management.
- Work from almost anywhere in the world.
- Paid Vacation and Holidays.
- Benefits plan in Canada, Benefits Stipend outside of Canada.
- Every Rivalry employee gets a monthly "hobby" stipend, which includes Video Games!
- See your performance in real time, be part of a supportive team with a focus on training, coaching and continual improvement, and benefit from yearly salary reviews.
- A chance to work in one of the most exciting and rapidly growing industries
- Work with an extremely talented team who share a love for video games and esports on truly innovative projects; we're not your typical online sports betting site.
- We offer a competitive salary and total rewards package including stock options (we believe it's important for our people to own a piece of the company and share in our success).
- Transparent, candid, effective, driven colleagues.
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