Senior Business Analyst - Health Insurance (Canada Fully Remote)

Top 3 Reasons To Join Us

• Share Option Plan
• 100% Remote
• Insurtech industry leader worldwide

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C;
• We are fully funded and backed by reputable VC funds and strategic institutional investors;
• We’ve grown our annualized revenue by over 30x since January 2021;
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally;
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world;
• We have offices in the US, Singapore, Hong Kong, UAE and Vietnam;
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more;

What you will do:

• Plans and designs simple to complex business processes and system modifications. Makes recommendations to improve and support business activities
• Any other task as may be assigned
• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Ability to understand complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Agile/Scrum Framework for Project Planning & Release Management is a must
• Basic understanding of technical development cycle of mobile application or web portals
• Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client simple to complex business requirements and processes; communicates these requirements to appropriate parties
• Assists in identifying process gaps and issues
• Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions
• Aids in updating process and procedural documentation
• Provides leadership and work guidance to less experienced personnel
• Performing/interpreting requirement analysis to identify value creation opportunities for clients
• Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analysts
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc
• Develops business requirements documents/user stories to support the required modifications
• Provides time estimates for project related tasks
• Provides input into developing and modifying systems to meet client needs.
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Experience participating in successful projects with cross-functional teams
• Applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
• Design and document new process and system changes
• Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design

What we need:

• Ability to document system functionality, data integration and workflow
• Analytical and Critical thinking ability
• A degree in Business, IT or any relevant field
• Good written and verbal communication skills in English is a must
• Strong knowledge and experience in the health insurance domain is a must
• Proven experience in eliciting requirements and testing
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Life Insurance domain certification from INS/LOMA or III is an added advantage
• Minimum 5 years of experience as Business Analyst
• Experience in an Agile and/or Scrum environment is a must
• Good attitude, self-motivated, self-starter, and proactive
• Good knowledge in generating process documentation
• Technical Writing is a plus
• Should be able to work independently and own the tasks and communicate effectively within the team

Why You'll Love Working Here

• Company activities & team offsites to exotic locations
• Paid Time Offs
• Company performance bonus
• Share Option Plan
• Training and development plan
• Local time zone office hours, work by your schedule
• Remote Work Opportunity

Covergo Company Video

Requirements

Benefits