Corporate Trainer Jobs

Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada.

Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights! It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights

The Position:

The Corporate Trainer will be responsible in the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the trainer will be responsible with providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes for both B2C and B2B.

What you’re responsible for:

• Create and build relationships with our partners for future collaboration with events and sessions
• Collaborate with all stakeholders to ensure the training material is tailored to the immediate audience
• Assist with new project opportunities to identify reporting and data system requirements
• Supporting the field team through knowledge and soft skills training
• Liaise with internal and external clients on reporting needs to find effective solutions
• Work in collaboration with the Events Manager to organize both online and in person training events with our partners
• Demonstrate compliance and training excellence through updates and regular reporting
• Collaboration with our Instructional Designer team to build engaging training content

To be successful:

• Ability to write effective copy, instructional text, audio scripts/video scripts
• Experience in the wireless or electronics industry is an asset
• Strong working proficiency in Microsoft Word, Excel and PowerPoint is required
• Strong working proficiency in Webex, MS Teams, and other online training vehicles
• Experience in facilitating groups online using engagement tools (polling, gamification)
• Excellent knowledge of training methods as well as organizational change management expertise
• Excellent knowledge of Sales Processes and Skills
• Experience with video creation considered an asset

To join our team:

• Excellent communication skills, both written and oral in English (Bilingual is an asset)
• Must possess exceptional attention to detail and the ability to manage multiple on-going priorities
• Must possess the ability to proactively build strong relationships within a diverse organization
• A Bachelor’s Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset
• Must live in the GTA
• Minimum three (3) years’ experience working in training delivery, teaching, coaching and/or facilitation experience
• Superior organizational and planning skills are required

What we offer:

• Comprehensive benefits
• A competitive base salary plus bonuses and other perks
• A supportive workplace culture and work environment
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• Vacation plus additional flex days

If this sounds like you and you are excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.