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Content Designer/Technical Writer

Company

Aversan Inc.
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Aviation and Aerospace Component Manufacturing
Expires 2023-08-31
Posted at 9 months ago
Job Description
User-centered Content Design


  • Utilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following “textbook” solutions
  • Ability to discern the right information in the right format for what users need
  • Ability to UX and Service designers with collaborative research and product design activities, such as user interviews or usability testing.
  • Ability to produce content concepts and prototyping through a variety of methods - from paper sketches to clickable prototypes.
  • Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designers
  • Understanding of government accessibility requirements and design content with consideration for common assistive technologies, such as screenreaders
  • Consistently and effectively apply content standards and style guidelines to your work
  • Ability to contribute to content strategies and policies, including creating content patterns or standards.
  • Ability to write in plain, clear language that conveys understandable and accessible information
  • Experience designing content to meet user needs and make complex, technical language and process simple to understand
  • Robust experience in writing, editing, and publishing digital content
  • Experience in using content management systems, and content production processes to publish content
  • Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.
  • Ability to use data, research, and evidence to review and evaluate content and iteratively improve content design
Agile Product Development


  • Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
  • Adaptable, reflective, and responsive to feedback on both delivered work and delivery process
  • Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
  • Experience working in an agile, sprint-based development environment
  • Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
Experience


  • Experience dealing with designing content for services and products that deal with large organizational complexity
  • Experience with medium-to-large sized product development / service design projects
  • Experience designing interfaces with a design system
  • Experience creating content within organizational content standards and style guidelines
  • Experience with leading strategy and execution on content design
  • Experience with Figma user interface design software