Clinical Systems Analyst (Remote)

Description
Our client, one of Ontario's largest acute-care academic hospitals, is undergoing a clinical transformation to implement a new regional Health Information System (Cerner Millennium) which will enable the sharing of information seamlessly across the region’s health partners. Cerner Millennium will replace paper-based records, provide a single source of clinical tools and enable the sharing of information seamlessly across the region’s health partners.
For this transformation we are seeking clinical professionals and/or IT professionals familiar with clinical workstreams and Health Information Systems (HIS) or Electronic Medical Records (EMR) to join the Clinical Systems Analyst team, with the choice to work remotely or onsite. This is an exciting opportunity to get involved with an innovative project within the Canadian Healthcare system.
The Clinical Systems Analyst is responsible for supporting, maintaining, updating and optimizing a product component of the Regional Health Information System (RHIS) for the region’s health partners, such as gathering requirements from end-users, performing system testing and implementing workflow updates and changes. The Clinical Systems Analyst develops the work plan and resource plan for small to moderately complex information systems projects. This position works under general supervision of the Manager and with the technical direction of more experienced analysts.
Requirements

• Project Management and Coordination – works with the client to prioritize projects focused on enhancing or optimizing the RHIS, as well as executing all phases of the software development life cycle.
• Oracle Cerner system configuration and Production Support- Provides HIS system support and rotational, on-call service as required; coordinates problem resolution related to end-user issues or errors, support enhancement and optimization of the system.
• Education and Learning: Maintains a working knowledge of the clinical application in which they are trained and its relationship with other applications in the RHIS; coaches new team members in their respective function; cross-trains on other clinical applications; maintains knowledge of technological advances; maintains knowledge of hospital workflows and operations that may impact the system.

Clinical Systems Analyst candidates require to be familiar with any or all of the following workstreams:

• Patient Access & Core Security Workstream: Knowledge of registration, scheduling, patient flow workflows; or Hospital workflows and operations.
• Ancillary Workstream: Knowledge of ancillary workflows such as radiology, laboratory, pharmacy, surgery, etc.;
• Clinicals and Specialty Workstream: Knowledge of clinical documentation and management and knowledge of any of the clinical workflows such as Rehab, Acute, Mental Health, Allied Health

All Clinical Systems Analysts

• Knowledge of principles and methodology of systems development life cycle
• Demonstrated ability to work effectively with little direct supervision and within a team
• Working knowledge of common MS-Office products (Excel, PowerPoint, Word)
• Ability to identify and analyze issues and provide solutions using problem solving and analytical skills
• Demonstrated skills in working with all levels of staff in an organization and the ability to work with external groups, agencies, and/or individuals
• Demonstrated good judgment, decision-making and problem-solving skills
• Ability to communicate effectively (both orally and in writing) with all levels of stakeholders and management to provide efficient customer service
• Relevant knowledge and experience of hospital information systems such as Cerner, Meditech, Epic – preferred
• Excellent prioritization, organizational skills, and project management methodologies, as demonstrated by the ability to manage own time and successfully complete multiple tasks and projects assigned simultaneously

Within this role, the employee is accountable for contributing to the delivery of the Regional Health Information System (RHIS) strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all they do.
We thank all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.
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