Case Manager - Supportive Living Services

Spread Your Wings, a large, experienced provider of supportive living services has an immediate need for an enthusiastic Case Manager to join our team in the Santa Rosa area. Candidate must have strong communication skills and works well under a fast-paced environment. Spread Your Wings is a for-profit Supportive Living and Independent Living Services agency, and we also have office locations in many other areas in the northern California/Bay Area communities.
Our mission is to provide high quality Supported Living Services to persons with developmental disabilities with respect, dignity, and pride to guide our consumers and link them to all available resources in the counties we serve.
Candidates must have reliable transportation and preferably reside in/within Santa Rosa area, and be available for occasional after-hours emergencies/calls.
Job Summary
The Case Manager role is a mid-level leadership role that includes direct support to clients along with some management duties and reports directly to the Program Manager. In addition to providing support for SYW clients and staff, role includes new client referral processing/admission of clients from the local Regional Centers, providing high quality customer service to client's family members, communicating information to organization members, and serves as a liaison with other agency departments to ensure effective service delivery and streamlined processes.
Responsibilities And Duties

• Assessment, planning, implementation, and review of person-centered support plans for people served.
• Ensures quality, health, and safety with client-centered approaches for individuals living in a community setting.
• Comply with all standards to assure the health and safety of all staff and clients we serve.
• Provides supervision, support, and training for Direct Care Staff as they assist individuals served.
• Schedule Direct Care Staff in accordance with ISL budget and services identified on the Individual Support Plan and providing emergency coverage, if needed.
• Ensures compliance with federal, state, and local regulations while expanding opportunities for persons serviced to participate in community life as they choose.
• Accurate and timely completion of ISPs, Monthly Reports/Addendums, client financials, QA walk-through, and other relevant daily/weekly/monthly documentation (logs, fire and tornado drills, client medical information, MARs, etc.)
• Providing on-call direct support and coverage coordination, if needed.
• Conduct weekly house checks for assigned clients on caseload (requires local travel between clients' residences).
• Develop and implement the Individual Support Plan and assist in development of the Individual Supported Living (ISL) budget for each person served.
• Manage and monitor client finances within required time frames.
• Influencing and procuring an ISL budget that addresses all client needs and articulating elements to appropriate staff.
• Responsible for submitting reportable events within required time frames, both internally and to Regional Center Staff.
• Attend meetings/training/workshops, as assigned.

Qualifications And Skills

• High School Diploma or equivalent required; Associate's degree or above preferred.
• Must be able to drive/transport to different locations within assigned area.
• Minimum of one year of leadership and/or supervisory experience.
• Must pass Department of Justice (DOJ) background check.
• Requires a California Drivers License, Proof of Vehicle Insurance, and current driving record from Department of Motor Vehicle (DMV).
• Minimum of 2 years of experience providing direct support/care to clients in a Mental Health/ Intellectual Disabilities setting.

Benefits And Perks

• 50% Coverage of Medical/Dental/Vision Benefits
• Hourly Wage (DOE): $22-24/hour.
• Please note that this is not a remote or hybrid position.
• Paid Vacation
• Sick Time
• Paid Holidays

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