Case Manager Jobs

The Busby Centre is a community not-for-profit organization working from a non-judgmental approach to advocate for, and improve conditions, for individuals and families within the County of Simcoe, and South Georgian Bay, who are experiencing homelessness or at imminent risk.

THE POSITION

Reporting to the Management Team, Case Managers are to perform duties as outline in the team manual or as assigned by the Management Team. These duties include, but are not limited to:

• General wellness checks of residents
• Complete and maintain logs and progression details in Communication Book and participant files.
• As well as all other duties as assigned.
• Communicate issues such as health and safety, staffing, resident and public concerns with Health and Safety Rep and Managers
• Review pervious communication logs and progression details in participants file who you are assigned to work with.
• Assist residents with life skill building and implementation.
• Case Managers will conduct themselves in a professional manner with dealing with residents, members of the community, volunteers, community partners, emergency services and staff of the Busby Centre
• Ensure effective communication between staff, residents, and Management.
• Assist residents with their individual housing plan.
• Ensure all case notes and documentation are updated regularly and in good standing.
• Cleaning common spaces
• Engage participants in conversations regarding housing, goal setting and achieve the goal of obtaining permanent housing within the transitional housing timeframe (less than four years)
• Specific location and/or perimeter (inside and outside) checks
• All interactions with participants will be trauma practiced, be participant centered.
• Assist with Meal prep on certain days during the week.
• Actively participate in all required training
• Maintain a presence in the building and clearly communicate the guidelines of Lucy’s Place to residents.

EMPLOYMENT AVAILABILITY REQUIRED COMPETENCIES

• Eager to learn new systems and adopt improved best practices.
• Proficient in communication skills, both, written and verbal.
• Excellent Analytical Skills and interpersonal skills
• Previous work experience in a social service environment is a definite recommendation
• Completion of a Human Services, Community Support, Social Service Work, Psychology, Sociology, Addictions, or a Health-Related discipline is considered an asset
• Proficient use of computers, Microsoft Office, Teams, and any other type of applicable program
• Experience working in distress and/or high-stress situations, which may include emergency response.
• Ability to work effectively with a diverse population.
• Excellent professional boundaries
• Understanding of the needs of marginalized adults and homelessness issues
• Must be acceptable of industry risks, including encountering bodily fluids, medical emergencies, and possible substance exposure.
• Knowledge of community resources for homelessness, health, mental health, and substance use for Simcoe County area.

WORKING CONDITIONS

Front-line staff can be exposed to emotionally disturbing events, such as medical distress or working with individuals with compromised mental health. Staff could be working in high-stress situations, which may include emergency response where resiliency, stress tolerance and the ability to maintain composure, remain calm and focused is imperative. Shifts are mostly day and evenings on a schedule. Staff are expected to work shifts within the hours of 5am-11pm, including weekdays, weekends, and statutory holidays. Exposure to bodily fluids may also occur however PPE and proper training is provided to staff.

Job Types: Full-time Permanent

Starting salary: Starting at $21.50/hour, negotiable depending on experience.

TO APPLY:

Please visit indeed.ca to apply or email your cover letter, resume and references to [email protected]