Business Systems Analyst Jobs

About Quartech:

We are an IT solutions and consulting company located in beautiful British Columbia Canada, with offices in Victoria and Vancouver. With over 35 years of IT sector experience we provide customized technology solutions, design and develop software, technology integration, and end-to-end Cloud Solutions on the MS Dynamics 365 platform.

Quartech works in Agile environment and alignment with the DevOps philosophy. Constantly on top of the changing market, we work with emerging technologies like IoT, Blockchain & AI. As we continue to experience significant growth year after year & with our focus on doing great work with highly collaborative teams and a wide range of projects in every industry sector, Quartech is an exciting place to be!

Job Summary:

Reporting to the Director, IT Operations, the Business Systems Analyst will work closely with business application owners, users, and stakeholders to move beyond the status quo and help re-imagine systems and processes that are more effective, efficient, and can grow with the company. The Business Systems Analyst will be responsible for collaboratively planning business systems implementations, integrations, and business process improvements.

Key Responsibilities:

• Performs other IT-related duties as assigned
• Reports on project statuses, issues, risks, and system metrics
• Maintains a thorough understanding of business systems analysis, business systems mapping, business process improvement, and change management activities
• Plans, integrates, expands, maintains, and documents business systems, including SharePoint deployments, CRM, and/or ERP systems
• Contributes to infrastructure projects and initiatives as needed
• Develops and maintains reports using Microsoft Power BI
• Ensures that the corporate business systems continue to meet the internal needs of Quartech employees and contractors, and ultimately our clients, now and into the future.
• Conveys technical information to non-technical audiences
• Configures and develops solutions using Microsoft Dynamics Finance & Operations
• Gathers and documents business, system and functional requirements, mapping current and future states of business systems and business processes
• Leads and contributes to business systems projects and initiatives and reports on project metrics
• Works collaboratively with fellow IT team members, and other department teams
• Provides business systems support and training to Quartech employees as needed

Experience and Qualifications:

• Strong planning, documentation, and organization skills
• Proven experience with relational database management systems (RDMS), data querying, and data migrations
• Customer-oriented; service-oriented; committed to customer service
• 5+ years’ experience as a business systems analyst or equivalent job role
• Microsoft Power Platform experience - (SharePoint, Power Apps, Power Automate) Familiarity with PowerApps, Power BI and Power Automate for creating reports and dashboards
• Experience with Microsoft Office 365 implementations or migrations including Sites would be an asset
• Self-motivated; able to work independently as well as part of a team
• Analytical thinker; natural problem solving and troubleshooting abilities
• Strong team player willing to share knowledge and learn from others
• Strong planning, multi-tasking, and organizational skills
• Great communicator (both written and verbal) with excellent interpersonal skills
• Maintains a positive outlook; resilient when facing challenges
• Experience with Microsoft Dynamics Finance & Operations and CRM
• Post-secondary education in information systems or equivalent combination of experience and related training or education; must be committed to ongoing professional development
• Proven experience with core business systems within a Microsoft environment
• SharePoint Online / 2013 / 2010 experience, including new implementations, migrations, site administration, maintenance and support
• Committed to quality processes and continuous improvement