Analyst, Business Systems (Advance Program/Me)

The salary range for this position is CAD $33.66 - $48.38 / hour

Why Fraser Health?

We are looking for a skilled Analyst, Business Systems to work within our Clinical Solution Advancement portfolios in our design and build work in Meditech Expanse. Bring your passion for innovation and performance in technology as you contribute to change lives in healthcare. You will deliver a variety of business and systems analysis.

You will work on the design and development cycle for health informatics. You will excel as you work with all levels of the business, ensuring information technology deliverables align with the business requirements, with measurable results. You have the ability to tackle technical and strategic challenges using innovative ways.

Primary Responsibilities:

• Developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Assists in resolving any operational issues with systems as identified.
• Participate in streamlining business processes and standard methodologies.
• Supports, develops, and maintains systems necessary to facilitate care provider access to electronic health information.
• Perform data analysis and create ad hoc, operational and management reports.
• Interpret business area reporting needs and develop report design layouts that provide added value to the business area.
• Assisting with the design and build of Nursing/Allied Health and Provider Documentation, Clinical Ordersets, and Clinical Device Mapping.
• Analyzes and diagnoses applications and/or business issues and provides resolution to either the systems or the business processes.
• Support ongoing operations and maintenance of health information systems.
• Participates on assigned internal and external committees.

Promote high quality care and improve health outcomes by ensuring clinicians have a greater level of accurate and consistent patient information. You are able to analyze a situation, identify a problem and provide solutions based on client’s needs. You will be using complex data to support business decisions and you'll need to demonstrate collaborative, creative and conceptual thinking.

Qualifications:

• Experience with an electronic health information system, such as Meditech, Cerner, Paris or Profile is preferred.
• 2 to 4 years' recent related business and systems analysis experience in a medium to large sized organization.
• Bachelor's Degree in Health Information Systems Management, a related field or the equivalent combination of training and experience.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.

Responsibilities

• Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
• Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
• Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
• Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
• Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
• Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
• Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
• Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to organize and prioritize work.
• Physical ability to perform the duties of the position.
• Analytical reasoning and problem solving skills.
• Demonstrated knowledge of electronic health information systems.
• Ability to communicate effectively both verbally and in writing.
• Ability to analyze business processes and business specifications.
• Ability to work independently and as a member of a team.
• Ability to deal effectively with others.
• Ability to develop innovative system/computing technology approaches and solutions for customer business needs.