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Business Operations Lead Jobs

Company

MindGeek

Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-09-28
Posted at 8 months ago
Job Description
We are seeking a highly skilled and experienced Operations Lead to join our dynamic team and oversee the affiliate network and payout services. In this role, you will be responsible for managing the day-to-day operations of our affiliate network, ensuring smooth and efficient operations, maintaining strong relationships with affiliates, and optimizing payout services. Your strategic thinking, attention to detail, and exceptional leadership skills will play a vital role in driving the success of our affiliate network and ensuring the satisfaction of our clients and affiliates.


Join our team as the Operations Lead for our affiliate network and payout services, and play a pivotal role in driving our success, optimizing operations, and building strong relationships with affiliates. Apply now and contribute to the growth of our organization!


What You'll Be Doing:


Affiliate Network Management:


  • Collaborate with the marketing team to create effective promotional materials and campaigns to support affiliate initiatives.
  • Monitor affiliate performance, identify growth opportunities, and provide recommendations for optimizing affiliate marketing activities.
  • Stay updated with industry trends and competitive landscape to enhance the affiliate program's competitiveness.
  • Foster strong relationships with the platform's users, addressing their inquiries, concerns, and requests in a timely and professional manner.


Payout Services Optimization:


  • Oversee the payout process, ensuring accurate and timely distribution of earnings to affiliates.
  • Implement fraud prevention measures and monitor transactional activities to ensure compliance with legal and ethical standards.
  • Continuously evaluate payout services and recommend improvements to enhance efficiency and user experience.
  • Collaborate with finance and accounting teams to establish efficient payout systems and resolve any payment-related issues.


Operations Management:


  • Monitor key performance indicators (KPIs), prepare performance reports, and make data-driven recommendations for process improvements.
  • Lead, mentor, and inspire a team of operations professionals, fostering a positive work environment and promoting professional growth.
  • Develop and maintain standard operating procedures (SOPs) to ensure smooth operations and streamline processes.
  • Collaborate with cross-functional teams, such as sales, marketing, finance, and technology, to align operational strategies with organizational goals.
  • Identify operational bottlenecks and implement effective solutions to enhance overall efficiency and customer satisfaction.


What you'll need to be successful:


Must Haves:


  • Strong understanding of affiliate marketing principles, payout models, and industry best practices.
  • Ability to adapt to a fast-paced and evolving work environment.
  • Proven experience (3 years) in managing operations within the affiliate marketing industry or similar field.
  • Strong leadership abilities, with a proven track record of managing and developing teams.
  • Proficient in using affiliate marketing platforms, tracking tools, and payout systems.
  • Outstanding communication and interpersonal skills, with the ability to build and maintain strong relationships with internal stakeholders.
  • Bachelor's degree in business, marketing, or a related field. Advanced degree preferred.
  • Excellent knowledge of digital marketing strategies and performance metrics.
  • Detail-oriented mindset with a focus on delivering high-quality results within deadlines.
  • Exceptional analytical and problem-solving skills with the ability to leverage data to drive decisions.


As an equal opportunity employer, we celebrate diversity and are committed to


creating an inclusive environment for all employees


In this role you may be exposed to adult content