Business Manager Jobs

About the position

The Business Manager supports the Mission statement of The Salvation Army and will be actively engaged in all of the business aspects related to the overall ministry for the Halifax Centre of Hope.

KEY RESPONSIBILITIES:

• Responsible to the Executive Director, the Business Manager will always maintain a professional attitude and appearance in dealing with the public.
• Support the staff in dealing with the daily activities and issues related to Business and Human Relations.
• Represent the Executive Director on some Community Committees when required.
• NOTE: For the Business Office, Halifax Centre of Hope includes three sites: 2038-44 Gottingen Street is main site; 5424 Uniacke Street Open Arms Afterschool Program Site; and 318 Windmill Road, Railton House Corrections and Justice Services Site.
• Will be a member of the Senior Management Team.
• Handles sensitive client, staff and facility information and must ensure confidentiality in all aspects of the job.
• Be actively engaged in all Business aspects including Employee Relations at the Halifax Centre of Hope

POSITION OBJECTIVES

General

• In conjunction with the Executive Director, support and maintain efficient program/service delivery, policy, and procedures, as they relate to clientele, staff, and volunteers in a progressive and equitable manner.
• On Call (must be available for emergencies)
• In conjunction with the Executive Director, provide oversight for the overall management of the Ministry Unit including organizing, directing, and evaluating the day-to-day operations.
• Network with Non-Salvation Army Agencies, Government and Community Service Providers to coordinate resources used to better the ministry opportunities at Halifax Centre of Hope.
• In conjunction with the Executive Director facilitate the development, implementation, and evaluation of a long-range strategic plan.
• Weekly debriefing with the Executive Director
• Foster Teamwork – Work cooperatively and effectively with others to set goals, resolve problems, make decisions that enhance organizational effectiveness.
• To be responsible for all administration matters in the areas of property, personnel, and finance for the Ministry Unit according to policy and procedures.
• Ensures a standard of service delivery in keeping with the Mission, and policy and procedures of The Salvation Army.
• Daily debriefing supervised staff when possible
• Lead – Positively influences others to achieve results that are in the best interest of the Organization.
• Assist with policy development including Risk Management.

Communication

• Informs the Executive Director of current activities through formal and informal reporting.
• Compiles necessary reports as assigned.
• Communicates changes in practices and procedures in the department to appropriate stakeholders.

Leadership/Supervisory

• Provides leadership to create an environment conducive to effective working relationships.
• Food Services Coordinator
• Maintenance Worker / Housekeeping Supervisor
• Provides supervision; coaches and facilitates performance of the staff:
• Business Clerk

Financial Responsibility

• Coordinate funding requests, accounting procedures and financial reporting of capital projects, renovations, and improvement projects from planning to completion.
• Complete Registered Charities Return.
• Review Payroll Registry as sent by T.H.Q
• Banking, including preparation of deposits.
• Annually:
• Receipts all monetary donations and gifts in kind.
• Maintains gift card registry per policy and procedures.
• Payroll is prepared by the Business Clerk per deadlines.
• Data, control, checks and balances in payroll are essential to guard against error and fraud.
• Maintains petty cash, disbursing funds as authorized and keeping a record of expenses for the Ministry Unit.
• Communicate regularly with the Executive Director regarding financial matters.
• Oversee all payroll functions.
• The primary person who oversees all aspects of the Business and Human Relations areas for the Halifax Centre of Hope.
• Budget(s) preparation and deliberation.
• Year end.
• Prepare reports for Government programs as required.
• Review and check for correctness and reasonableness.
• Audit preparation for external auditors.
• Audit preparation for The Salvation Army.

Human Relations

• Ensure department staff scheduling is consistent with operational needs and contractual requirements.
• Review absenteeism monthly reports prepared by the Business Clerk.
• Assist departmental managers in maintaining staff personnel files.
• Supervises the Business Clerk, Maintenance Worker/Housekeeping Supervisor and Kitchen Supervisor.
• In consultation with Divisional Human Relations, ensure that effective employee relations practices are implemented and applied. This would also include hiring, progressive discipline, terminations, incident reports, complaints, etc.

IT

• Oversee and troubleshoot computer problems for the Ministry Unit.
• Maintains records of all computer equipment and licensing.

Emergency Procedures

• Demonstrates knowledge in the safe use of all equipment.
• Contributes to a safe work environment.
• Ensures that staff maintains the security of the building and grounds.
• Ensures a safe environment by adhering to WHIMS Guidelines, Workplace Health and Safety Regulations, and Infection Control Guidelines.
• Monitors and ensures staff safety practices in compliance with health and safety. Standards, and prepares, submits, and acts on incident reports; identifies initiative-taking safety measures to the supervisor based on needs and concerns.
• Understands roles and responsibility in fire prevention and disaster preparedness.
• Maintains familiarity with facility fire and disaster plans and participates in drills.

Professional Development

• Recognizes and actively pursues self-development.
• Facilitates professional growth and ensures educational opportunities are provided to the staff and volunteers.
• Assists staff and volunteers to maintain expertise as new methods and techniques are developed and introduced.

Role Competencies

• Team Building
• Management
• Leadership
• Networking
• Initiative
• Independent
• Interpersonal skills
• Communication
• Multi-tasking
• Organizational skills

Managerial Responsibility

• Manages the Business Department and Human Relations functions at the Halifax Center of Hope.
• Supervises up to 10 FT and PT employees plus Seasonal Contract personnel (HEAT Fund).

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education

• Completion of University degree – (eg. B.Admin, B.A, B.Sc) or equivalent of education and experience

Experience

• Three to five years of prior related experience, including experiences in directing the business and human relations of an organization

WORKING CONDITIONS

• The incumbent’s work environment is typically at work sites within various residential or community settings. The incumbent will work under the following disagreeable conditions: dealing with angry and abusive people, verbal abuse, odours, and exposure to drugs and alcohol.

CONDITIONS OF EMLOYMENT:

• This is a Full-time position based on 35 hours per week.
• Normal location of work is at The Salvation Army Halifax Centre of Hope, 2044 Gottingen Street, Halifax, NS.
• Normal hours of work – 8:00 a.m. to 4:00 p.m. Monday to Friday (with flexibility expected).
• Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required. (On Call Responsibilities)

Interested applicants must respond in writing by June 8th, 2023 to:

Hiring Committee:

e-mail: [email protected]

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

PLEASE NO PHONE CALLS