General Manager Jobs

Our company is seeking an experienced General Manager to lead our Kingston, Original, and Wicker Park restaurant locations. The successful candidate will report to Regional Management and will be responsible for driving financial performance, ensuring food safety and restaurant cleanliness, delivering an exceptional guest experience, and cultivating a positive and engaged employee culture.

Responsibilities:

• Ensure that the restaurant is fully staffed with the right people by adhering to approved recruitment process, developing and retaining great employees, and maintaining a pipeline of candidates ready to fill vacancies.
• Lead and drive restaurant quality checks including cleanliness inspections.
• Support corporate HR Department’s employee policies, procedures, and programs for a consistent experience for all employees
• Review, understand, and operate towards the business goals and financial targets established by Regional Management.
• Ensure compliance with employment standards, human rights, health and safety, and WHMIS.
• Identify opportunities and best practices to improve profitability.
• Serve weekly in FOH or in the kitchen, preparing, cooking, and presenting menu items to maintain quality, consistency, and culinary leadership.
• Ensure effective implementation and compliance of food safe and pest control programs.
• Train, coach and develop staff to deliver a positive and performance-motivated employee culture.
• Suggest operational improvements that drive restaurant sales or reduce costs.
• Observe, assess, and score the restaurant based on the pre-set brand standards audit.
• Coach management and employees in the moment to educate and inspire a change in behavior.
• Ensure all employee relations inquiries and complaints are handled promptly.

Qualifications:

• Excellent communication and interpersonal skills with a proven track record of building and maintaining relationships with customers, employees, and vendors.
• Strong financial acumen and experience in managing budgets, forecasting, and analyzing financial reports.
• At least 3 years of experience as a General Manager in the restaurant industry
• Ability to lead and manage a large team in a fast-paced environment.
• Ability to work flexible hours, including weekends and evenings as needed.
• If you are a results-oriented leader with a passion for delivering exceptional guest experiences and developing engaged and motivated teams, we encourage you to apply for this exciting opportunity!
• Experience with recruitment, training, and employee development
• Knowledge of food safety regulations and health and safety standards